Aeromexico Ticketing and Check-in Information

Aeromexico currently only offers airport counter check-in. Simply find the Aeromexico counter at the airport and check-in for your flight in the most conventional manner.

Aeromexico Baggage Information & Restrictions

Checked Luggage Restrictions for Aeromexico

For those traveling Economy Class, you will be allowed 1-2 items of checked baggage, not exceeding 23-32 kg per piece and with dimensions (L + W + H) not totaling more than 158 cm per piece. Economy Class baggage allowance varies based on your destination and starting location. For a full breakdown of checked baggage allowance, and potential fees associated with baggage, please visit Aeromexico’s Baggage Allowance Page.

Passengers traveling Business Class (called “Clase Premier” on Aeromexico), will be allowed 1-3 items of checked baggage, not exceeding 30-32 kg per piece and with dimensions (L + W + H) not totaling more than 158 cm per piece. Premier Class baggage allowance varies based on your destination and starting location. For a full breakdown of checked baggage allowance, and potential fees associated with baggage, please visit Aeromexico’s Baggage Allowance Page.

Carry-On Baggage Restrictions for Aeromexico

You are allowed to carry 1 piece of baggage with you on the flight at no extra charge. The maximum weight for carry-on baggage must not exceed 10 kg, with a total dimension (L + W + H) of 115 cm.

Travelers may also take items for personal use into the cabin including laptops, cameras, purses, mp3 players, food, pillows, etc. For the complete list of allowed carry-on and personal items on Aeromexico please visit their Baggage Restrictions Page.

Aeromexico Special Luggage Requirements

Aeromexico allows passengers to take some non-traditional traveling items with them to their destinations including bicycles, snowboards and scuba equipment. For more information on traveling with these special items, visit Aeromexico’s Baggage Allowance Page.

Aeromexico Seating Options

Aeromexico offers 2 options for seating on their flights:

Economy Class

Economy class seating on Aeromexico has a distance of 31 inches between seats. Seats vary between aircraft but on the Boeing 777 personal screens offer a range of entertainment options.

Business Class

Business class (known as “Clase Premier” on Aeromexico) has a distance of 60 inches between seats. Seats have manually adjustable headrests, height adjustable foot rests and an electronically adjustable lumbar support for extra comfort. Personal screens enable on-demand entertainment with a range of options.

Traveling with Pets on Aeromexico

Don’t forget Tiger!

Flying with your pets can be a safe and fun experience if airline rules and regulations are followed. Live pets can only be transported to countries where the regulations of the country permit, and subject to the terms and conditions specified by that country. Pets can often travel on flights with you in the cabin, in the hold as checked baggage, or in the hold, as cargo.

Contact your nearest Aeromexico office for further information about traveling with pets.

Aeromexico In-flight Service, Beverages, and Meals

Dependant on the flight, and type of aircraft, Aeromexico offers a wide variety of food, beverage and entertainment options.

Economy Class offers entertainment which varies considerably depending on aircraft and route. The Boeing 777 aircraft have personal screens with on-demand video and audio including movies, TV programs, audio and game options. Food and drinks are complimentary on Aeromexico flights but vary according to aircraft type and duration of flight. Details can be found on the Aeromexico Dining options page.

Business class (also known as “Clase Premier”) offers on-demand entertainment options on personal screens. These include movies, games, TV programs and audio selections. Exquisite meal selections are available to passengers along with a selection of wines and champagnes.

Aeromexico Fleet

Aeromexico operates a fleet consisting of Boeing and Embraer airplanes. Their fleet consists of Boeing 737, 767 and 777, and Embraer ERJ-145 and EMB-190 aircraft.

Aeromexico Lounge: Salon Premier

Salon Premier is the official airport lounge of Aeromexico. Salons Premiers are fully operational in all of Mexico’s main airports.

Salon Premier access is available to Clase Premier, Skyteam Elite Plus members and holders of various other cards. It is also available to Aeromexico staff and it is possible to purchase a day pass. For full information see Aeromexico’s Salon Premier page.