Air Canada is Canada's biggest airline. The company serves more travellers in the Canadian domestic market, the international market to and from Canada, and the Canada-U.S. market, than any other. Air Canada, along with its regional partner Air Canada Express, serves more than 33 million customers annually and provides direct passenger service to over 170 destinations on five continents. Air Canada is a founding member of Star Alliance™, the world's most comprehensive air transportation network.
Detailed Information on Air Canada
Air Canada offers 4 easy options for check-in:
Airport Counter Check-in: Check-in for your flight in the most conventional manner by stopping by the Air Canada counter at the airport.
Next Day or Advance Check-in: This option allows you to save time and check-in for your flight up to 24 hours in advance of your departure time via the internet. To check-in online, visit aircanada.com. After checking-in, you can print out your boarding pass and proceed directly to the security gates if you aren't checking any baggage. If you have baggage to check, be sure to stop by the Air Canada counter. Don't worry if you don't have a printer. When you get to the airport, use a self-service kiosk to print your boarding pass.
Electronic Kiosk Check-in: For those who want to bypass the lines at the counter on busy travel days, Air Canada offers check-in services for passengers via electronic kiosks. Typically, these kiosks contain Air Canada signage on them and are located near the Air Canada counter. You are able to check-in as early as 12 hours prior to your scheduled departure.
Mobile Check-in: New with Air Canada is the convenient Mobile Service Check-in option. Now you can check-in for your flight no matter where you are. Visit mobile.aircanada.com and choose the "Check-in" option. You can also opt to receive your Boarding Pass directly to your Mobile tool or confirm your check-in, which will ensure you a seat on the aircraft. Mobile check-in is only available to bookings with a maximum of 4 passengers, those flying on Air Canada or Air Canada Jazz operated flights, travelers holding an electronic ticket, those flying with or without baggage, all domestic Canadian flights, flights traveling to the United States and International destinations and from select US and International cities. Your Mobile tool must be able to receive emails as well as SMS messages. With this service, you are able to check-in as early as 24 hours prior to your scheduled departure.
Checked Luggage Restrictions for Air Canada
For those travelling Economy Class you will be allowed 2-3 items of checked baggage, not exceeding 23-32 kg per piece and with dimensions (L + W + H) not totaling more than 158 cm. Economy Class baggage allowance varies based on your frequent flyer status. For a full breakdown of checked baggage allowance, and potential fees associated with baggage, please visit Air Canada's Baggage Allowance Page.
For those travelling Business or First Class (called Executive or Executive First Class on Air Canada) you will be allowed 3 items of checked baggage, not exceeding 32 kg per piece and with dimensions (L + W + H) not totaling more than 158 cm. For a full breakdown of checked baggage allowance, and potential fees associated with baggage, please visit Air Canada's Baggage Allowance Page.
If you are travelling with an infant under 2 years old you will be allowed 2 additional item of checked baggage, not exceeding 23 kg per piece, with dimensions (L + W + H) not totaling more than 158 cm. Full details are on aircanada.com.
Carry-On Baggage Restrictions for Air Canada
You are allowed to carry 1 piece of baggage with you on the flight at no extra charge as well as 1 personal item. The maximum weight for standard carry-on baggage must not exceed 10 kg, with a total dimension (L + W + H) of 118 cm.
Air Canada Special Luggage Requirements
Air Canada allows passengers to take some non-traditional traveling items with them to their destinations including antlers, snowboards and archery equipment. For more information on traveling with these special items, visit Air Canada's Baggage Allowance Page.
Economy Class (North American and Caribbean Destinations)
Economy Class seating on Air Canada flights to North American and Caribbean destinations has a distance of 30-34 inches between seats. Seats also include a personal 8.9 inch touch screen television unit with access to hundreds of hours of entertainment*, in-seat power for laptop use*, a USB port for age controllers*, a single-pin audio jack* and XM satellite radio, and a complimentary copy of the airline's award-winning enRoute magazine.
*These features are not available on Air Canada rouge flights or on some Air Canada Express flights.
Economy Class (International Destinations)
Economy Class seating on Air Canada flights to international destinations has a distance of 31-33 inches between seats. Seats also include a personal 8.9 inch touch screen television unit with access to hundreds of hours of entertainment*, free headphones*, an adjustable, foldable headrest*, a pillow and blanket, ambient mood lighting*, a complimentary hot meal with wine or spirits, and a complimentary copy of the airline's award-winning enRoute magazine.
*These features are not available on Air Canada rouge flights or on a small number of seasonal flights to select cities.
Business Class/Premium Economy Class (International Destinations)
Seating in Business Class (called Premium Economy Class on Air Canada) has a distance of 38 inches between seats. The seats are also wider and recline farther than those in economy class.
Premium Economy Class seats come with a personal 10.4 inch touch screen television unit with access to hundreds of hours of entertainment, an in-seat power outlet, a single-pin audio jack that can be used with most headphones, free headphones for those who don't have any, an adjustable headrest, a pillow and blanket, an amenity kit, an ambient light and a reading light, a larger baggage allowance, priority check-in and boarding, premium meal service with hot towel service and complimentary wine and spirits, and a copy of the airline's award-winning enRoute magazine.
First Class/Executive Class (North American and Caribbean Destinations)
Seats in First Class (called Executive Class on Air Canada) have a distance of 37-39 inches between seats.
Executive Class seats are wider than those in economy class, recline farther, have adjustable head and footrest, come with a pillow, and are guaranteed to be either window or aisle. All Executive Class seats come equipped with a personal 8.9 inch touch screen television unit with access to hundreds of hours of entertainment, a single-pin audio jack so that you can use your own headphones, free headphones that may be taken home, XM satellite radio, ambient mood lighting adjusted by time zone to reduce jet lag, a workstation with personal reading light, premium cuisine, wine, and spirits, and a complimentary copy of the airline's award-winning enRoute magazine.
Executive Class travellers also enjoy numerous priority services including access to the Maple Leaf Lounge, a larger baggage allowance, and priority check-in, security clearance, and boarding.
Executive First Class Suites and Seats* (International Destinations)
Executive First Class suites and seats on Air Canada offer the finest in modern travel comfort. Each seat reclines 180º to turn into a bed from 6'3 to 6'9 long. All seats are wider than those in economy class, have lumbar support, adjustable head and footrests, and include a pillow and duvet blanket to ensure a comfortable journey. Each seat also has a 12 or 15.4 inch touch screen with access to hundreds of hours of entertainment, personal work area with reading light and storage space, both AC and USB power, noise-cancelling headphones, and ambient lighting synched to time zones to help reduce jet lag.
Executive First Class also comes with numerous premium services*, such as premium meal service, premium wines and spirits, a complimentary amenity kit, a copy of enRoute magazine, various premium newspapers, concierge service, access to the Maple Leaf Lounge, larger baggage allowance, priority check-in, security clearance, and boarding, and a self-serve stand up bar (on most 777 airplanes).
*These services are offered on all but three aircraft that provide seasonal service to select destinations.
Don't forget Gizmo!
Flying with your pets can be a safe and fun experience if airline rules and regulations are followed. Live pets can only be transported to countries where the regulations of the country permit, and subject to the terms and conditions specified by that country. Pets can often travel on flights with you in the cabin, in the hold as checked baggage, or in the hold, as cargo. See Air Canada's Traveling with Pets.
Dependant on the flight, destination, and type of aircraft, Air Canada offers a wide variety of food, beverage and entertainment options.
International Economy Class flights on Air Canada come with a hot meal after take-off. Additional services vary depending on the flight time and route. Passengers also enjoy a complimentary selection of spirits and non-alcoholic beverages.
Business Class passengers (also called Executive Class on Air Canada) are equipped with an 8.9 inch personal touch screen television, access to hours of top-rated entertainment options, in-seat power for laptop use as well as a USB port for gaming. Business Class passengers can also take advantage of Air Canada's wine selection, which is said to be one of the world's finest wines – better than that of any other airline along with contemporary meal menus containing the best in International cuisine paired with supreme service.
First Class passengers (also called Executive First Class on Air Canada) are equipped with a 12 inch personal touch screen television with headphones and a remote control as well as in-seat power for laptop use and access to hours of top-rated entertainment options. First Class passengers can also take advantage of Air Canada's wine selection, which is said to be one of the world's finest wines – better than that of any other airline along with contemporary meal menus containing the best in International cuisine paired with supreme service.
For more information on In-flight meal services traveling to specific destinations visit Air Canada's Meals and Beverages Page.
Air Canada operates a fleet consisting mainly of Boeing and Airbus airplanes including the Air Canada Jazz fleet of 133. The Air Canada fleet consists of: Boeing 777s, 767s, Airbus A330, A321s, A320s, A319s, Embraer 190s and 175s. The Air Canada Jazz fleet consists of: Canadair CRJ and De Havilland Dash.
Maple Leaf Lounge is the official airport lounge of Air Canada. Maple Leaf Lounges are fully operational in all major airports across Canada and at key International locations including Toronto, London Heathrow, Paris and Los Angeles.
Maple Leaf Lounge access is available to Air Canada Maple Leaf Club members and may be accessible to travelers who have purchased a qualifying fare.