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Book Flights on Air India Airlines

Air India is owned by the Indian government and is the country’s national carrier. It was founded in 1932 by the Tata Group, and was subsequently nationalized. The airline is headquartered in Mumbai, and flies to over 70 destinations in India and abroad. Air India’s frequent flyer program is called Flying Returns and passengers can collect mileage points even on flights operated by the airline’s codeshare partners such as Lufthansa and Singapore Airlines.

Air India flights have the airline’s orange and red sun logo on the aircraft’s tail and the name of the airline along the sides along the sides of the plane.

Air India Airlines Ticketing and Check-in Information

Air India Airlines offers four easy options for check-in:

Airport Counter Check-in: This is the best check-in option for passengers travelling with infants, pets, or excess luggage. Guardians dropping off unaccompanied minors and passengers with special travel needs should also check in at the airport counter.

Online Check-in: Checking in online is the ideal way to cut down on your waiting time at the airport. This service is available 48 hours prior to departure for flights departing from India’s larger metro cities while for other cities the online service is available 24 hours before your flight’s scheduled departure.

Print out your boarding pass at home and drop off any checked luggage you might have at the designated airport counter before heading to the security gates.

Mobile Check-in: This service is only available on Air India’s domestic flights and can be used between 24 and 2 hours prior to your flight’s departure.

Advance City Check-in: This service is available for flights from Mumbai to the United Kingdom, the US, or Europe that are departing on the same day or up to 8 a.m. the following day. In order to complete the entire check-in process, passengers will need to contact the Air India office in the city centre or at the airport in person between 11 a.m. and 6 p.m. along with their passport, tickets, and luggage.

In Delhi, passengers travelling on any Air India flight can use the advance check-in facilities at the airline’s Safdarjung Airport office between 9:30 a.m. and 18:30 p.m. However, at the moment, this service is available to passengers travelling with carry-on luggage only.

On some routes, Air India provides its First and Executive Class passengers with a complimentary limousine service. You can find more information regarding Air India’s on-ground and check-in services at all its departure airports on the airline’s website.

Air India Airlines Baggage Information & Restrictions

Checked Luggage Restrictions for Air India Airlines

Air India Airlines
Air India’s free checked baggage allowance varies depending on whether you’re flying on a domestic or international route, as well as whether your journey involves a flight on a codeshare airline.

On domestic routes, First Class passengers have a baggage weight allowance of 40 kg, Executive Class is allowed 35 kg, Economy Class is permitted 25 kg, and infants who do not have their own seat are entitled to 10 kg of checked luggage. These allowances are reduced on the airline’s CRJ, ATR and Beach Craft planes.

For most international sectors, First Class and Executive Class passengers are entitled to a checked weight allowance between 30-69 kg, while Economy Class passengers can check in between 20-35 kg.

On all Air India flights, each item of checked luggage for First Class and Executive Class passengers can weigh no more than 32 kg, while for Economy Class passengers this is reduced to 20-23 kg . Each bag’s dimensions should not exceed 115 cm (L + W + H) on domestic routes and 158 cm on international ones.

For more detailed information on Air India’s checked luggage restrictions and excess baggage fees on specific flight routes, visit the airline’s website.

Carry-On Baggage Restrictions for Air India Airlines

On all Air India flights, each passenger is allowed one carry-on item weighing up to 8 kg and measuring no more than 55 cm x 50 cm x 20 cm. In addition, duty-free items purchased at the departure airport and one personal item such as a handbag, laptop bag, camera, infant’s feeding bag, or walking stick, is also allowed on board free of charge.

Infant carriers or strollers can be brought into the cabin as long as there is room to store them. If not, these items will be stowed separately and returned to the passenger on arrival.

Check the airline’s website for more information on its carry-on luggage policies.

Air India Airlines Special Luggage Requirements

Air India allows some special items such as musical instruments, golf club bags, and angling kits to be considered a part of a passenger’s free luggage allowance. However, travellers should note that most of these cannot be transported in the aircraft cabin and will need to be packed with care to be transported as checked baggage.

In addition, there is a specific free luggage limit on each luggage category such as musical instruments, water sports equipment, and golf equipment. Items that exceed this limit will be charged as excess luggage. You can find detailed information regarding Air India’s policies on transporting special luggage on the airline’s website.

Air India Airlines Seating Options

Economy Class seats on Air India flights have a seat pitch between 78.74 cm and 86.36 cm. The seat configuration varies depending on which aircraft you’re flying in. Most Boeing flights have three seats lining each window and four seats in the centre flanked by two aisles. A310 aircraft seats are arranged in a 2-4-2 configuration.

Business Class seats have a pitch between 119.38- 193.04 cm while the seat pitch in First Class can vary between 203.2 - 208.28 cm. First Class seats are configured with two seats on either side of a central aisle and these recline to 180 degrees.

Travelling with Pets on Air India Airlines

Don’t forget Rufus!

Small dogs, cats, and birds can be transported on Air India flights subject to meeting the airline’s rules and specifications for carriage of pets. The pet’s kennel size should not exceed the dimensions of 45 cm x 45 cm x 30 cm and can only weigh up to 5 kg (with the animal inside).

Service animals can be taken on board free of charge, but will need to be accompanied by the relevant paperwork regarding health and vaccinations. It is best to inform the airline about this as soon as possible as only two service animals are allowed on each flight.

Passengers should note that no animals, including service animals, are allowed on Air India flights to and from London. Additional information regarding the rules and regulations for travelling with pets can be found on Air India’s website.

Air India Airlines In-flight Service, Beverages, and Meals

Economy Class passengers are offered complimentary alcoholic beverages on long-haul flights and a choice of non-vegetarian, vegetarian, Continental and Indian meals. Shared video screens are placed at regular seat intervals and show Indian as well as international movies. Complimentary headsets are also provided for those who want to tune in to the in-flight radio channels.

Executive Class passengers are treated to specially designed menus and an impressive wine selection. On the airline’s Boeing 747 aircraft, seats are configured to provide aisle and window seats only, ensuring passengers enjoy maximum comfort.

First Class passengers can enjoy a welcome cocktail and a choice of three menus with food served on Royal Doulton bone china. Champagne or vintage wines are the offered accompaniments, and meals are completed with a liqueur and dessert. Passengers are also provided with travel amenity kits and personal video screens.

Air India Airlines Fleet

Air India’s fleet of 124 aircraft includes Boeing 777s, 737s and 747s, Airbus A319, A320, A321 and A330, CRJ-700s, and ATR 42-320s.

Air India Lounge

Air India’s Maharajah Lounges are available at a few select domestic and international airports. In addition, the airline shares lounge access facilities with some of its codeshare partners at airports where it does not operate Maharaja Lounges. Access is granted to First and Executive Class passengers as well as Maharajah Club and Golden Edge Club members of Air India’s Flying Returns frequent flyer program.

Facilities include telephones, computers, snacks, beverages, newspapers, and magazines.