Austrian Airlines Ticketing and Check-in Information

Austrian Airlines offers 4 easy options for check-in:

Airport Counter Check-in: Check-in for your flight in the most conventional manner by stopping by the Austrian Airlines counter at the airport. If you are departing from Vienna you can use the special ‘day before’ check-in counters.

Next Day or Advance Check-in: This option allows you to save time and check-in for your flight up to 24 hours in advance of your departure time via the internet. To check-in online, visit Austrian Airlines’ online check-in page. After checking-in, you can print out your boarding pass and proceed directly to the security gates if you aren’t checking any baggage. If you have to check baggage be sure to stop by the Austrian Airlines counter. This service is not available for all flights, so please check the online check-in page for more information.

If you are a Miles and More customer, you may be able to use the SMS Check-in system. Please see Austrian Airlines’ SMS check-in page.

Electronic Kiosk Check-in: For those who want to bypass the lines at the counter on busy travel days, Austrian Airlines offers check-in services for passengers via electronic kiosks. Typically, these kiosks contain Austrian Airlines signage on them and are located near the Austrian Airlines counter. This service is available from a number of European airports and please see the Austrian Airlines’ Quick check-in page for further information.

Austrian Airlines Baggage Information & Restrictions

Checked Luggage Restrictions for Austrian Airlines

For those traveling Economy Class, you will be allowed 1-3 items of checked baggage, not exceeding a total of 20-69 kg, not exceeding a weight of 32 kg per piece and with dimensions (L + W + H) not totaling more than 158 cm per item. Economy Class baggage allowance varies based on your destination. For a full breakdown of checked baggage allowance based on destination, and potential fees associated with baggage, please visit Austrian Airlines’ Baggage Allowance Page.

For those traveling Business Class, you will be allowed 1-3 items of checked baggage, not exceeding a total of 30-69 kg, not exceeding a weight of 32 kg per piece and with dimensions (L + W + H) not totaling more than 158 cm per item. Business Class baggage allowance varies based on your destination. For a full breakdown of checked baggage allowance based on destination, and potential fees associated with baggage, please visit Austrian Airlines’ Baggage Allowance Page.

Carry-On Baggage Restrictions for Austrian Airlines

For those flying Economy class, you are allowed to carry 1 piece of baggage with you on the flight at no extra charge. The maximum weight for carry-on baggage must not exceed 8 kg, with a total dimension (L + W + H) of 118 cm.

For those flying Business class, 2 pieces of checked luggage are allowed, one with a maximum weight of 8 kg, and total dimensions (L + W + H) of 115 cm, the other with a maximum weight of 4 kg. The second piece may also be a suit bag with maximum dimensions (L + W + H) of 57 + 54 + 15 cm.

Passengers on flights to/from the USA may only carry one piece of hand baggage each.

Travelers may also take items for personal use into the cabin including laptops, cameras, purses, mp3 players, food, pillows, etc. For the complete list of allowed carry-on and personal items on Austrian Airlines please visit their Baggage Restrictions Page.

Austrian Airlines Special Luggage Requirements

Austrian Airlines allows passengers to take some non-traditional traveling items with them to their destinations including skis, snowboards and golf equipment. For more information on traveling with these special items, visit Austrian Airlines’ Baggage Allowance Page.

Austrian Airlines Seating Options

Austrian Airlines offers 2 options for seating on their flights:

Economy Class

Economy class seating on Austrian Airlines has a distance of 30-32 inches between seats. Seats vary depending on whether your flight is short-haul or long-haul; on long-haul flights the seats recline further and each seat has a personal TV screen with a variety of entertainment channels.

Business Class

Business class seating on Austrian Airlines has a distance of 31-36 inches between seats on short-haul flights. On long-haul flights the seats are sleeper seats with up to 60 inches of legroom. On long-haul flights the seats have a personal TV screen with a variety of entertainment channels.

Traveling with Pets on Austrian Airlines

Don’t forget Beethoven!

Flying with your pets can be a safe and fun experience if airline rules and regulations are followed. Live pets can only be transported to countries where the regulations of the country permit, and subject to the terms and conditions specified by that country. Pets can often travel on flights with you in the cabin, in the hold as checked baggage, or in the hold, as cargo. See Austrian Airlines’ Traveling with Pets.

Austrian Airlines In-flight Service, Beverages, and Meals

Dependant on the flight, and type of aircraft, Austrian Airlines offers a wide variety of food, beverage and entertainment options.

Economy class (short and medium-haul) offers films or comedy on ceiling mounted screens, or 8 audio channels. Headphones are provided free of charge. During the flight either Austrian snacks or light dishes are served, depending on destination and time of day.

Economy class long-haul flights offers a variety of feature films, 12 audio channels and 10 computer games, provided on personal screens. Headphones are free of charge. A welcome drink is served shortly after take off, and 2 course meals are served, with a choice available. Breakfast or a snack are provided shortly before landing (depending on destination and time of day), and a wide selection of beverages is available during the flight, including tea, coffee, soft drinks, Austrian wine and beers.

Business class short and medium-haul flights offer audio and video entertainment, with headphones provided free of charge. Meals from snacks to gourmet meals are served, depending on the length of the flight.

Business class long-haul flights offer an interactive entertainment system with a choice of video, audio and gaming options, including the ‘silent channel’ to block out any noise; on some flights the system has Dolby Surround sound. During the flight appetizers, aperitifs, a 5 course gourmet meal and a snack or breakfast are served. There is a wide choice of beverages available during the flight.

Austrian Airlines Fleet

Austrian Airlines operates a fleet consisting of Airbus, Boeing, Fokker, Bombardier and Canadair airplanes. Their fleet consists of Airbus A321, A320, A319, Boeing 777, 767, 737, Fokker 100/70, Bombardier Q400, Q300 and Canadair Jet aircraft.

Austrian Airlines Lounge

Austrian Airlines lounges are fully operational in Vienna.

Austrian Airlines lounge access is available to Business Class travelers, as well as holders of HON Circle cards, Senator Card/Star Gold cards, and Frequent Traveler cards. For more information on lounge access, please see Austrian Airlines’ Lounge Access page.