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Book Flights on Central Mountain Air

Central Mountain Air (CMA) was founded in 1987 as a regional airline flying to cities in central and western Canada. The airline now serves 18 cities from its main hubs in Vancouver, Calgary, Edmonton, and Prince George. The airline’s headquarters are located in Smithers, from where it operates flights to Terrace.

Besides its scheduled services, Central Mountain Air also operates charter flights in partnership with Northern Thunderbird Air. As a part of its codeshare agreement with Air Canada, CMA operates flights for Air Canada and Air Canada Jazz on routes from Vancouver to Penticton and from Calgary to Medicine Hat, Lethbridge, and Cranbrook.

Passengers travelling through Vancouver’s international airport on Air Canada flights to or from Campbell River, Comox, Quesnel, and Williams Lake, are provided with onward boarding passes and checked through baggage services for their connecting CMA flights.

Central Mountain Air planes are almost completely white, with blue or red lines along the length of the plane, the wings, and the tail. The airline’s name is written across the sides of the aircraft.

Central Mountain Air Ticketing and Check-in Information

CMA operates a paper-less ticketing system and you can have your booking confirmation or E-ticket emailed or faxed to you. Any changes of cancellations for the airline’s flights have to be made at least two hours in advance, or the entire fare is forfeited.

Online check-in services are available only for Central Mountain Air’s codeshare flights with Air Canada. For all other flights, passengers should check-in and drop off their bags at the airline’s airport counters at least one hour before the scheduled departure time, and no later than 30 minutes before the flight’s departure, which is when the counter closes. In order to check-in, you will need at least one piece of government-issued photo identification, or two non-photographic government-issued IDs,.

Central Mountain Air Baggage Information and Restrictions

Checked Luggage Restrictions for Central Mountain Air

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Central Mountain Air allows passengers up to two pieces of checked luggage free of charge. Each bag should not measure more than 158 cm (L + W + H) and the combined weight of both should not exceed 22.6 kg (50 Lbs).

The airline sometimes operates smaller airplanes on its less popular routes and in these cases, both your bags may not make it on the flight with you. The airline advises passengers to always prioritize one bag over the other and pack accordingly so that if one bag needs to be sent on a later flight, the inconvenience is minimized.

Excess baggage is allowed on CMA flights depending on the route you’re travelling and the aircraft in use. If there is room on the flight, additional bags may be allowed, with a fee of course.

Passengers with connecting flights should check to see if their baggage will be checked through to their final destination. On most flights, this will only be done for cities on CMA’s flight routes, and some destinations on Air Canada’s codeshare routes. For connecting flights on other airlines, you will need to identify and collect your bags, and check them in again with the other airline.

For the fine print on Central Mountain Air’s checked baggage policies, visit the airline’s website.

Carry-On Baggage Restrictions for Central Mountain Air

You can carry one carry-on item on CMA flights which cannot weight more than 10 kg. The maximum dimensions of this item should not exceed 22.8 cm x 40.6 cm x 55.8 cm. On some routes, passengers are also allowed to carry personal items such as handbags, umbrellas, diaper bags, and walking sticks, in addition to the cabin bag allowance.

Check the airline’s website for more detailed guidelines on Central Mountain Air’s cabin baggage policy.

Central Mountain Air Special Luggage Requirements

As long as they do not exceed the specified dimensions, sports equipment, musical instruments, medical oxygen carriers, and other special items are considered part of the checked baggage allowance. Passengers wanting to travel with bicycles must first ensure that the route and aircraft are suitable for carrying additional cargo, and also pay a flat fee of $50 CAD.

Visit the airport’s website for a complete list of special luggage items which can be transported on CMA flights.

Central Mountain Air Seating Options

Central Mountain Air flights have only Economy class seats. Depending on the route you’re flying, you may be seated in an 18-seat Beech aircraft, which has one seat on either side of the aisle, or a 30-seat Dornier aircraft, which has 10 rows of three seats, with a single seat on one side of the aisle, and two seats on the other. The seat pitch is 30” on the airline’s Beech aircraft and 31” on the Dornier aircraft.

Customers with disabilities or unaccompanied minors travelling with Central Mountain Air will be given special assistance while checking-in, getting to the aircraft, and while on-board. It’s best to tell the airline about any special needs you may have at the time of booking.

Travelling with Pets: Central Mountain Air

Don’t forget Poochie!

Central Mountain Air has very strict guidelines regarding the transport of animals and should be informed about the transport of pets at least 24 hours in advance.

Small dogs or cats are allowed as carry-on luggage as long as their carriers can fit under the passenger’s seat. The carrier dimensions should not exceed 25 cm x 30 cm x 50 cm and the maximum weight should be no more than 10 kg (with the pet inside it). If the carrier does not meet the airline’s standards of safety with regard to ventilation and construction quality, your pet will not be allowed to accompany you on the flight.

Pets can also be transported as checked-in cargo on routes that use large planes. A flat fee of $125 CAD (not inclusive of taxes) is charged per carrier/kennel and this amount must be paid in advance. Depending on the aircraft in use, kennels should weigh no more than 40-45 kg, and meet the airline’s safety standards. For a detailed list of requirements and restrictions while travelling with pets, visit the airline’s website.

Central Mountain Air In-flight Service, Beverages, and Meals

Since CMA flies short-haul flights only, there are no meals or in-flight entertainment services provided. On some flights, the crew is also restricted to just the pilot and co-pilot. This is the perfect time to catch up on your reading with a good book, listen to music on your iPod, level up on your favourite video game, or watch a movie on your laptop or portable DVD player.

Central Mountain Air provides meals upon request on its charter flight services.

Central Mountain Air Fleet

The majority of Central Mountain Air’s fleet is made up of Beech 1900D aircraft, each of which can seat 18 passengers. On more popular routes, the Dornier 328 can seat up to 30 passengers. Both aircraft are configured for a single-class of service (Economy).

Central Mountain Air: Lounge Access

Central Mountain Air operates private boarding lounges for its charter flights departing from Calgary, Edmonton, Vancouver, and Prince George.

It does not offer any airport lounge access for passengers on scheduled flights but those travelling on Air Canada codeshare flights can use the Air Canada Maple Leaf Lounges if they are Maple Leaf club card holders, or have purchased Executive First or Executive Class tickets.