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Harmony
Airways - Why Harmony Airways?
| Exceptional Customer Service Known today as Harmony Airways, the rapidly growing airline has four Boeing 757 aircraft that fly between Vancouver, Calgary, Toronto, New York, San Francisco, Palm Springs, Las Vegas, Honolulu, and Maui, with winter non-stop service from Victoria, Kelowna, Edmonton and Calgary to Hawaii. The launch of a Vancouver-based airline means that decisions are made close to home and in the best interest of our passengers. Every facet of the Harmony Airways operation is aimed at providing exceptional customer service and added value at affordable rates. Harmony offers no- charge advance seat selection, complimentary full meal service - including a choice of hot meals on most flights - complimentary beverages, and in-flight entertainment. Through its sister tour operator, Harmony Vacations, Harmony Airways also offers accommodation, package tours and other ground arrangements to all our vacation destinations. A Better Flying Experience We believe that our corporate mindset, focused on exceeding our competition in every service standard, will constantly increase our customer satisfaction level while demanding the highest standards possible from our staff. In our quest to create a better flying experience for the travelling public, we want every one of our customers to expect improved quality and service at an attractive price when flying Harmony Airways. Our views and philosophy regarding the aviation industry are that only the financially strong, the operationally efficient and the customer service oriented will survive. Harmony Airways is in an excellent position to succeed in all of these areas. We invite you to travel in Harmony. Statement of Values Safety A total commitment to safety in every decision and every action, every time, every day. Prosperity Each team member is dedicated and accountable for our company's profitability and growth. Integrity We are honest, ethical and professional with our colleagues, customers and partners. Respect To create an environment that is receptive to change and allows for constructive debate. Innovation To provide consistent and innovative service while striving to exceed customer expectations. Teamwork We empower our employees by encouraging creative competitiveness as part of a fun, vibrant and harmonious team. Milestones December 2005 - Launch of service to Hawaii from Calgary, Kelowna, Abbotsford, and (re-launch) Victoria June 2005 - Arrival of fourth Boeing 757-200 June 2004 - Launch of service to Honolulu and Maui, Hawaii May 2004 - HMY Airways becomes Harmony Airways February 2004 - Arrival of third Boeing 757-200 May 2003 - Scheduled service to Toronto begins March 2003 - Transport Canada approval to operate as a scheduled domestic and international airline November 2002 - Inaugural flight from Vancouver November 2002 - Arrival of second Boeing 757-200 September 2002 - Arrival of first Boeing 757-200 February 2002 - Dr. David T.K. Ho announces plans to start a new Vancouver-based airline |
