Japan Airlines Ticketing and Check-in Information

Japan Airlines offers 3 easy options for check-in:

Airport Counter Check-in: Check-in for your flight in the most conventional manner by stopping by the Japan Airlines counter at the airport.

Next Day or Advance Check-in: This option allows you to save time and check-in for your flight from 72 hours in advance of your departure time via the internet. To check-in online, visit Japan Airlines’ online check-in page. After checking-in, you can print out your boarding pass and proceed directly to the security gates if you aren’t checking any baggage. If you have to check baggage be sure to stop by the Japan Airlines counter. This service is only available for certain flights, please see Japan Airlines’ online check-in page above for full information.

Electronic Kiosk Check-in: For those who want to bypass the lines at the counter on busy travel days, Japan Airlines offers check-in services for passengers via electronic kiosks. Typically, these kiosks contain Japan Airlines signage on them and are located near the Japan Airlines counter. This service is only available for certain flights, please see Japan Airlines’ online check-in page above for full information.

Japan Airlines Baggage Information & Restrictions

Checked Luggage Restrictions for Japan Airlines

For those traveling Economy or Premium Economy Class you will be allowed 1-2 items of checked baggage, not exceeding 20-23 kg per piece, 20-46 kg in total, and with dimensions (L + W + H) not totaling more than 158 cm per piece, or 273 cm combined. Economy Class baggage allowance varies based on your destination. For a full breakdown of checked baggage allowance based on destination, and potential fees associated with baggage, please visit Japan Airlines’ Baggage Allowance Page.

For those traveling Business Class you will be allowed 2 items of checked baggage, not exceeding 30-32 kg per piece, 30-64 kg in total, and with dimensions (L + W + H) not totaling more than 158 cm per piece. Business Class baggage allowance varies based on your destination. For a full breakdown of checked baggage allowance based on destination, and potential fees associated with baggage, please visit Japan Airlines’ Baggage Allowance Page.

For those traveling First Class you will be allowed 2 items of checked baggage, not exceeding 32 kg per piece, 40-64 kg in total, and with dimensions (L + W + H) not totaling more than 158 cm per piece. Business Class baggage allowance varies based on your destination. For a full breakdown of checked baggage allowance based on destination, and potential fees associated with baggage, please visit Japan Airlines’ Baggage Allowance Page.

If you are traveling with a child under 2 years old, you will be allowed an additional item of checked baggage, not exceeding 10 kg and with dimensions (L + W + H) not totaling more than 115 cm. You will also be allowed a collapsible stroller.

Carry-On Baggage Restrictions for Japan Airlines

You are allowed to carry 1 piece of baggage with you on the flight at no extra charge, irrespective of class. The maximum weight for carry-on baggage must not exceed 10 kg, with a total dimension (L + W + H) of 115 cm.

Travelers may also take items for personal use into the cabin including laptops, cameras, purses, mp3 players, food, pillows, etc. For the complete list of allowed carry-on and personal items on Japan Airlines please visit their Baggage Restrictions Page.

Japan Airlines Special Luggage Requirements

Japan Airlines allows passengers to take some non-traditional traveling items with them to their destinations including musical instruments, sports equipment and bicycles. For more information on traveling with these special items, please contact your local Japan Airlines office.

Japan Airlines Seating Options

Japan Airlines offers 4 options for seating on their flights:

Economy Class

Economy class seating on Japan Airlines has a distance of 32-33 inches between seats. Seats on most international flights have personal seat-back screens and complimentary headsets.

Premium Economy Class

Premium Economy class seating on Japan Airlines has a distance of 39 inches between seats. The seats have leg rests as well as foot rests, power outlets and large tray tables big enough for a laptop and a drink, and an audio/video on demand system.

Business Class (called “Executive Class” on Japan Airlines)

Business Class seating on Japan Airlines has a distance of up to 63 inches between seats. The seats available vary according to your flight but on longer flights are fully reclining, with larger monitors, reading lights, power points, telephones and privacy screens. For information on the seats available on your flight, see Japan Airlines Executive Class page.

First Class

First Class seating on Japan Airlines varies according to your flight but all First class seats are fully reclining with electronic controls, and have added privacy and storage features, larger screens, reading lights, power points, and telephones. For information on the seats available on your flight, see Japan Airlines First Class page.

Traveling with Pets on Japan Airlines

Don’t forget Paws!

Flying with your pets can be a safe and fun experience if airline rules and regulations are followed. Live pets can only be transported to countries where the regulations of the country permit, and subject to the terms and conditions specified by that country. Pets can often travel on flights with you in the cabin, in the hold as checked baggage, or in the hold, as cargo.

Carriage of pets on Japan Airlines is limited to some pets. Please check with reservations or your nearest Japan Airlines office for details.

Japan Airlines In-flight Service, Beverages, and Meals

Dependant on the flight, and type of aircraft, Japan Airlines offers a wide variety of food, beverage and entertainment options.

Economy Class offers a selection of movies and video programs, audio channels and games on personal screens, with audio/video on demand available on some flights. Food and beverage availability varies depending on your flight but a selection of meal choices is available, with a wide selection of drinks. On longer flights, complimentary mineral water and snacks are also provided.

Premium Economy Class offers a selection of movies and video programs, audio channels and games on personal screens, with audio/video on demand on some flights. Noise canceling headsets are also provided. Food and beverage availability varies depending on your flight but in addition to the Economy Class meals, in-between meal snacks such as noodle soup and ice cream are provided.

Business class offers a selection of movies and video programs, audio channels and games on personal screens, with audio/video on demand on some flights. Noise canceling headsets are also provided. Food and beverage availability varies depending on your flight but may include a selection of Western and Oriental meals, a self service buffet, and a ‘snack time’ service. A fine wine and beverage list is also available. For more information on the food and beverage options for your flight, see Japan Airlines Executive Class Meals and Beverages page.

First Class offers a selection of movies and video programs, audio channels and games on personal screens, with audio/video on demand on some flights. Noise canceling headsets are also provided. Food and beverage availability varies depending on your flight but includes a selection of Japanese and Western cuisine, an a la carte menu, and freshly cooked rice on request. A fine wine and beverage list is also available. For more information on the food and beverage options for your flight, see Japan Airlines Executive Class Meals and Beverages page.

Japan Airlines Fleet

Japan Airlines operates a fleet consisting mainly of Boeing airplanes. Their fleet consists of Airbus A300, Boeing 737, 747, 767, 777 and McDonnell Douglas MD-81 and MD-90-30 aircraft.

Japan Airlines Lounges

Japan Airlines lounges, including the signature Sakura Lounges, are fully operational in London Heathrow, Tokyo Narita International, Osaka Kansai and 13 other Japanese airports.

Japan Airlines lounge access is available to First and Executive Class Passengers, as well as JMB Diamond, JGC Premier, JMB Sapphire, JMB Crystal and JAL Global club members. See the Japan Airlines Airport Information page for further information.