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Air New Zealand is rated a 4-star airline by SkyTrax, offering flights to over 50 destinations It began in 1940. The national airline of New Zealand, Air New Zealand and operates out of a hub at Auckland airport. Christchurch, Wellington, Hong Kong and Los Angeles are also focus cities. Air New Zealand is a member of the Star Alliance. It also has codeshare agreements with Etihad, Virgin Atlantic, Japan Airlines and several other carriers. The airlines' aircraft typically have blue-green tails with Air New Zealand's emblem, which is a stylized depiction of a fern unfurling, painted in white. Occasionally Air New Zealand planes have special livery.

Air New Zealand Ticketing and Check-in Information

Air New Zealand offers 3 easy options for check-in:

Airport Counter Check-in: Check-in for your flight in the most conventional manner by stopping by the Air New Zealand counter at the airport.

Next Day or Advance Check-in: This option allows you to save time and check-in for domestic flights up to 24 hours in advance of your departure time via the internet and your mobile phone. To download your mobile boarding pass, visit Air New Zealand’s online check-in page. If you have to check baggage be sure to stop by the Air New Zealand counter.

Electronic Kiosk Check-in: For those who want to bypass the lines at the counter on busy travel days, Air New Zealand offers check-in services for passengers via electronic kiosks. Typically, these kiosks contain Air New Zealand signage on them and are located near the Air New Zealand counter. These kiosks are available at Auckland, Wellington and Christchurch for domestic flights. Smaller versions of the kiosks are available at other domestic airports.

Air New Zealand Baggage Information & Restrictions

Checked Luggage Restrictions for Air New Zealand

Air Newzealand
For those traveling Economy Class you will be allowed 1-2 items of checked baggage, not exceeding 20-25 kg per piece and with dimensions (L + W + H) not totaling more than 158 cm per piece. Economy Class baggage allowance varies based on your destination. For a full breakdown of checked baggage allowance based on destination, and potential fees associated with baggage, please visit Air New Zealand’s Baggage Allowance Page.

For those traveling Premium Economy or Business Class you will be allowed 1-2 items of checked baggage, not exceeding 30-32 kg per piece and with dimensions (L + W + H) not totaling more than 158 cm per piece. Premium Economy and Business Class baggage allowance varies based on your destination. For a full breakdown of checked baggage allowance based on destination, and potential fees associated with baggage, please visit Air New Zealand’s Baggage Allowance Page.

Customers who are Star Alliance Gold members are entitled to additional luggage. Full information regarding these extra allowances can be found on Air New Zealand’s Baggage Allowance Page.

Carry-On Baggage Restrictions for Air New Zealand

For those flying Economy Class, 1 piece of carry-on luggage is allowed, with a maximum weight of 7 kg per bag, and total dimensions (L + W + H) of 115 cm per bag.

Passengers flying Premium Economy, Business Class or Star Alliance Gold Members are allowed 1-2 pieces of carry-on luggage, depending on destination, with a maximum weight of 7 kg per bag, and total dimensions (L + W + H) of 115 cm per bag. For information on carry-on baggage allowances based on destination, please visit Air New Zealand’s Carry-on Baggage Allowance Page.

Travelers may also take items for personal use into the cabin including laptops, cameras, purses, mp3 players, food, pillows, etc. For the complete list of allowed carry-on and personal items on Air New Zealand please visit their Baggage Restrictions Page.

Air New Zealand Special Luggage Requirements

Air New Zealand allows passengers to take some non-traditional traveling items with them to their destinations including snowboards, musical instruments and water-skis. For more information on traveling with these special items, visit Air New Zealand’s Baggage Allowance Page.

Air New Zealand Seating Options

Air New Zealand offers 3 options for seating on their flights:

Economy Class

Economy class seating on Air New Zealand has a distance of up to 34 inches between seats, depending on the flight. Some aircraft have extra seating towards the front of economy class which has extra legroom. Seats on international flights have personal seat-back LCD screens for entertainment.

Premium Economy Class

Premium Economy class seating on Air New Zealand is in a cabin separate from Economy Class. There is a distance of 38-40 inches between seats, depending on the flight, and the seats recline 9”. The seats have mood lighting, in-seat power, and seat-back LCD entertainment screens.

Business Class

Business Class seating on Air New Zealand varies considerably between flights. On aircraft where lie-flat seating isn’t possible, there is a distance of 42 inches between seats, and they recline 60 degrees. On flights with lie-flat seating, the leather armchair seats are 22 inches wide and convert to 6 ft 7.5 inch fully flat beds. In-seat power is available, along with personal entertainment screens.

Traveling with Pets on Air New Zealand

Don’t forget Spangles!

Flying with your pets can be a safe and fun experience if airline rules and regulations are followed. Live pets can only be transported to countries where the regulations of the country permit, and subject to the terms and conditions specified by that country. Pets can often travel on flights with you in the cabin, in the hold as checked baggage, or in the hold, as cargo. See Air New Zealand’s Traveling with Pets.

Air New Zealand In-flight Service, Beverages, and Meals

Dependant on the flight, and type of aircraft, Air New Zealand offers a wide variety of food, beverage and entertainment options.

Economy Class offers 8.4 inch high resolution seat-back screens showing over 450 hours of personal on-demand entertainment including movies, television, radio, CDs, games and a dedicated children’s section. Noise canceling headsets are provided. Meals are provided during international flights and consist of fresh, New Zealand-inspired menus and a selection of wines and beverages.

Premium Economy Class also offers 8.4 inch high resolution seat-back screens showing over 450 hours of personal on-demand entertainment including 82 of the latest movies, television, radio, CDs, games and a dedicated children’s section. Active noise canceling headsets are provided. There is also an in-seat power supply in Premium Economy so you can use personal electronic equipment during the flight. The meals provided during international flights in Premium Economy class are the same as Business class and consist of fresh, imaginative, New Zealand-inspired menus, a selection of wines from the on-board wine cellar and exclusive 42 Below vodka cocktails.

Business Class also offers 8.4 inch high resolution seat-back screens showing over 450 hours of personal on-demand entertainment including 82 of the latest movies, television, radio, CDs, games and a dedicated children’s section. You can also watch the latest Airshow moving map. Active noise canceling headsets are provided. There is also an in-seat power supply in business class so you can use personal electronic equipment during the flight. The meals served during international flights in Business Class consist of fresh, imaginative, New Zealand-inspired menus, a selection of fine wines and pre-dinner 42 Below vodka cocktails. There is also a self-service refreshments area available outside meal times.

Air New Zealand Fleet

Air New Zealand operates a fleet consisting of Airbus and Boeing airplanes. Their fleet consists of Airbus A320, and Boeing B737, 747, 767 and 777 aircraft.

Air New Zealand Lounge

Air New Zealand international lounges are fully operational in Brisbane, Christchurch, Los Angeles and 5 other cities.

Air New Zealand international lounge access is available to business class passengers, as well as Star Alliance Gold customers and passengers flying first or business class on a Star Alliance flight.