Founded in 2006, Porter Airlines offers services to about 20 destinations in the USA and Canada, with new destinations constantly being considered. It is a SkyTrax 4-star airline.
Porter Airlines offers three easy options for check-in:
Airport Counter Check-in: All Porter Airlines passengers can check in with a customer service agent at the counter upon arrival at the airport. Unaccompanied minors, and travellers with pets must use this method to check in for Porter flights.
Advance Check-in: This option allows passengers to save time and check-in for flights up to 24 hours in advance via the internet. To check-in online, visit Porter Airlines’ web check-in page. After checking-in, you can print out your boarding pass and proceed directly to the security gates if you aren’t checking any luggage. All checked baggage must be dropped off at the Porter Airlines counter. Note: On flights originating in the U.S. , web check-in is only available to holders of U.S. and Canadian passports. Passengers travelling with passports issued by other countries must check in at the counter for flights from U.S. airports.
Electronic Kiosk Check-in: For those who want to bypass the counter on busy travel days, Porter Airlines offers self check-in services for passengers via electronic kiosks at select airports. Service is available in both English and French at Porter kiosks. This option is not recommended for travellers with baggage to check, since bags must be brought to the counter anyway.
Checked Luggage Restrictions for Porter Airlines
As of May 14, 2014, on any flights booked from April 21, 2014, when flying on Porter Airlines there will be a charge for all checked bags with the exception of ‘Freedom’ class tickets where the 1st and 2nd bags are free of charge. Each bag cannot exceed 23 kg combined and with dimensions (L + W + H) totaling more than 158 cm per item. Extra checked baggage is chargeable but no single piece may exceed 32 kg. For a full breakdown of checked baggage allowance, and potential fees associated with baggage, please visit Porter Airlines’ Baggage Information page.
Carry-On Baggage Restrictions for Porter Airlines
You are allowed to carry two piece(s) of baggage with you on the flight at no extra charge. The maximum weight for carry-on baggage must not exceed 9 kg per piece. The Standard Article can measure up to 55 cm x 23 cm x 40 cm, and the Personal Article must not exceed 43cm x 16 cm x 33 cm.
Porter Airlines Special Luggage Requirements
Porter Airlines accommodates several kinds of special service requests on its flights including the transportation of items such as sports equipment and assistive devices. Bicycles, golf clubs, scuba gear, hockey, skis, and snowboards can be checked on Porter flights at no charge provided the item is within the passenger’s weight and piece allocation in their baggage allowance. Medical assistive devices such as ventilators will be accepted, provided that they are classified as “FAA approved for air travel.” Special arrangements must be made for such devices by calling Porter Airlines at least 48 hours in advance of your flight. Consult Porter’s Special Service Requests page for full details.
Porter offers a single class of service throughout its aircraft, with 70 leather seats configured in pairs on either side of the aisle, and an above-average amount of legroom in all seats with a seat pitch of 34 inches.
Don't forget Gizmo!
Porter Airlines permits the carriage of small pets in airline-approved carriers in the cabin for a fee of $50 per direction, with a maximum allowable weight (including carrier) of 10kg. Service animals are permitted, free of charge. Arrangements for travelling with pets must be made with the airline at least 12 hours prior to your flight’s departure. Pets cannot travel with an unaccompanied minor. See Porter Airlines’ Special Service Requests page for full details on pet travel.
Porter Airlines offers complimentary snacks and beverages, including beer and wine, on all of its flights. Since all Porter Airlines routes are short-haul flights, in-flight entertainment is not provided beyond an in-flight magazine called re:porter
Porter Airlines operates a fleet consisting of Bombardier Dash 8 Q400 aircraft.
Porter Airport Lounges are available in Toronto and Ottawa offering comfy seating, free Wi-Fi, snacks, and beverages. Lounge access is available to all Porter passengers with a valid boarding pass.