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Airmiles FAQ

1. How do I become an AIR MILES Collector?
You can enrol in the AIR MILES Reward Program by logging onto the AIR MILES website at www.airmiles.ca, or by calling the AIR MILES Service Centre at 1-888-AIR-MILES (1-888-247-6453).

2. Can I earn AIR MILES reward miles on bookings made at the airport?
No, only flights booked through FlightNetwork.com are eligible for reward miles

3. Is there a cost to enroll in the AIR MILES Reward Program?
No, both enrolment and participation in the AIR MILES Reward Program are free. You can enrol in the AIR MILES Reward Program by logging onto the AIR MILES website at www.airmiles.ca, or by calling the AIR MILES Service Centre at 1-888-AIR-MILES (1-888-247-6453).

4. How do I redeem my AIR MILES reward miles?
AIR MILES Collectors may redeem AIR MILES reward miles online via www.airmiles.ca for most non-travel rewards. Simply log on to redeem your AIR MILES reward miles. You may also contact the AIR MILES Reward Program Service Centre toll-free at 1-888-AIR-MILES (1-888-247-6453) Monday to Friday, 8:00 am to midnight (ET) and Saturday, 9:00 am to 6:00 pm (ET) to redeem for any reward, including travel.