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Worst Airports Poll 2013 Statistical Summary

Canada’s Worst High-Traffic Airports

Toronto Pearson International Airport (YYZ) – 71.3%
Pierre Elliot Trudeau Airport (YUL) – 12.8%
Vancouver International Airport (YVR) – 8.3%
Edmonton International Airport (YEG) – 4%
Calgary International Airport (YYC) – 3.5%

Canada’s Most Improved Airports

Toronto Pearson International Airport (YYZ) – 49.1%
Vancouver International Airport (YVR) – 19.8%
Pierre Elliot Trudeau Airport (YUL) – 12.9%
Calgary International Airport (YYC) – 11.6%
Ottawa MacDonald-Cartier International Airport (YOW) – 6.7%

Canadian Traveller Pet Peeves

Long lines at check-in – 40.2%
Delays clearing security – 28.5%
Long waits retrieving baggage – 14.8%
Lack of food and drink options – 11.1%
Lack of shopping options – 5.5%

Canada’s Favourite Airport Improvements

Self-Serve Border Clearance at YYZ
27.3% of females chose this as their favourite improvement
27.0% of males chose this as their favourite improvement

High-Speed Baggage at YVR
36.8% of travellers over the age of 65 chose the new high-speed baggage system at YVR as their favourite airport improvement
31.2% of females in Canada also chose this as their favourite improvement

New Food Concepts at YYZ
27.7% of men chose new food concepts at YYZ as their favourite improvement

Table-Top iPads at YYZ
33.8% of 18-24 year-olds chose table-top tech toys as the best improvement to air travel

 

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Samantha Goldsilver                  Lynn Filusch
Pointman Public Relations        Pointman Public Relations
647-668-8140                              (416) 855-9427 x304
samantha@pointmanpr.com     lynn@pointmanpr.com

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About the Author: Matt Gibson

Matt Gibson is the Let's Roll blog manager. He also writes for the Huffington Post, About.com, and his own adventure travel blog.

  • Enzo

    YUL also has self-serve border clearance

  • Theresa

    Why would Calgary or Vancouver be on the top 5 worst airport list? I have flown to or from both of those airports with no problems ever.

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  • Enzo

    YUL also has self-serve border clearance

  • Theresa

    Why would Calgary or Vancouver be on the top 5 worst airport list? I have flown to or from both of those airports with no problems ever.