All Air India flights require passengers' contact/telephone numbers at origin/stopover point/destination in case of flight disruptions so that Air India can easily inform passengers of reschedules/cancellations and offer alternate options to travel.

An airline meal or in-flight meal is a meal served to passengers on board the aircraft. Airlines usually produce alternative meals for passengers with restrictive diets. These must be ordered in advance. Some of the more common examples include cultural diets, religious diets and vegetarian and vegan meals. When booking your airline ticket with us, you can add your special meal request, by clicking on the box "Click here for Special Requests"; on the booking page.

If your tickets have been issued, please note name changes and corrections are not permitted. Once the tickets have been issued and if permitted by the airline, an additional fee will be assessed by FlightNetwork® and the airline directly.

Most major airlines now only accept major credit cards for onboard purchases I.e. meals, Alcohol and duty free. Please check with the airline directly or on their website for full details.

The best time to call FlightNetwork to avoid any lengthy hold times is any day of the week between the hours of 3pm and 5pm EST.

The Canada Border Services Agency (CBSA) is a federal law enforcement agency that is responsible for border enforcement, immigration enforcement and customs services. The Canada Border Services Agency reminds travelers to arrive at the airport well in advance before the departure of their flight. For international flights as well as trans-border flights the CBSA's recommendation is to arrive at the airport 3 hours prior to the flight and for domestic flights this should be 2 hours prior to the flight.

Price Drop Protection™ is a year round program exclusive to FlightNetwork® that allows you to lock in savings if the base price of your Flight, the total base price (before taxes) of your Hotel or the total price (base + taxes & fees) of your Vacation package price drops after you book. Please visit Click Here for more information.

The General rules of changing the flights can be found on your email confirmation from us. Rules and regulations differ with all Airlines when it comes to changing or cancelling a booking. Please contact FlightNetwork® at 905-829-8699 or 1-877-496-4815 or fill out the contact us form to check for availability of your new flights and to work out any applicable fare difference on changing or cancelling your Flight.

We recommend that passengers allow plenty of time to check-in and obtain their boarding pass for their scheduled flight. FlightNetwork® will not be responsible for those passengers who check-in past the airline cut off times. Failure to meet check-in times may result in denied boarding, the loss of your assigned seat selection, cancellation of your full booking and the entire fare paid being forfeited with no option of re booking. Please reconfirm check-in cut off times with the airline directly as the suggested timings are guidelines only and are subject to change without notice.

Outbound and return flights must be reconfirmed with the relevant airlines at least 72 hours prior to the commencement of that leg of the journey unless specifically informed otherwise by that airline. We accept no responsibility for bookings cancelled due to non-compliance with rules set by that particular airline. We also take no responsibility for any flight rescheduling en route.

Anyone who arrives in the United States is processed by the U.S. Customs and Border Protection, even if you are taking a connecting flight that is leaving the United States. You must have a visa or be eligible for the Visa Waiver Program to transit the USA. Once you pass through immigration you must collect your baggage and proceed through Customs. After you clear U.S. Customs, there will often be airline counters right there where you must check in for your connecting flight. If you arrived on a visa or the Visa Waiver Program, you must return the I94 or I94W slip to the airline so your departure from the United States can be recorded. When you go to your gate for your connecting flight, you will have to be screened by the Transportation Security Administration since you left the secure area of the airport upon exiting customs. To be on the safe side, you should ensure that you have at least 3 hours to transit the United States before your connecting flight leaves.

For a list of documents you require to enter the United States,Click Here

FlightNetwork will send you an email confirmation immediately after purchase. It's important to look over your email confirmation to verify that all information is accurate, including the spelling of your name as it matches your travelling documents. If you notice an error, please contact us via phone immediately toll free at 1-877-496-4815 24 hours a day, 7 days a week. We will try our best to correct any errors however, it's not guaranteed that they can be fixed. In some cases, fixing the error may incur additional cost and/or fees.

All post booking customer concerns are handled by our Customer Care Department via email at customercare@flightnetwork.com. A Customer Care Representative will read and address your concerns personally within 24-72 business hours depending on the urgency of the matter. If your concern requires more time to investigate, you will be notified via email. Customer Care Office Hours (Eastern Standard Time): Monday-Friday: 08:00-19:00. Closed: Weekends and Holidays

All passengers are required to check-in online in advance and print their boarding passes before they travel for check-in. Passengers who do not present a boarding pass at the Airport will be charged a reissue fee of EUR60/GBP60.

Passenger can check-in online from 15 days up to 4 hours before the scheduled flight departure time on Ryan Air directly Once a passenger has checked in online the boarding pass can be reprinted up to 4 hours prior to the scheduled flight departure time.

Please note - once a passenger has checked in online no further changes can be made to the passenger name(s), flight date/times/route. However, services such as priority boarding, adding checked baggage/sports equipment can be added up to 4 hours prior to the scheduled flight departure time.

Most airlines now charge for advance seat selection. The fees can vary from one airline to another. You may also select your seats 24 hours in advance by doing online check-in for some airlines such as Air Canada,Westjet and Porter(use online links here for each airline--see below). If seat selection is free of charge, our system will automatically assign seats for your convenience for some airlines depending on the availability and airline policy. For seat selection outside 24 hours of your departure time, a minimum fee of $15.00 per direction, per person will apply. Please note that advanced seat selection is subject to change at any time and is fully controlled by the operating airline.

It is recommended to reconfirm your flights 24 hours prior to departure to ensure that the times/flight numbers have not changed. To reconfirm your flight please contact the airline directly or visit their website. All that you need to provide to the airline is either your airline confirmation number or e-ticket for them to reconfirm your flight itinerary.

Yes, it is possible to purchase your airline tickets by cash. You can come into the FlightNetwork office between 9:00am to 5:00pm Monday to Friday or you can arrange for an email money transfer or bank transfer by contacting one of our Call Centre Travel Specialists at 1-877-496-4815.

There are plenty of things to consider when you travel overseas. Visa and health requirements are two of the most important factors to work out before you leave.

To search for the latest Visa and Health requirements click here

If you are using a Foreign or a third party credit card to make your booking, our Back Office Processing Department may contact you via email to collect more information. Since FlightNetwork is a Canadian company, passengers using foreign credit cards may be charged a foreign transaction fee and/or currency conversion fee from their financial institute. Also note, this foreign transaction fee and/or currency conversion fee can apply to Canadian credit card holders, if the booking is made with one of our suppliers based in the US or Europe. We do not take any responsibility for foreign transaction fee and/or currency conversion fee.

A frequent-flyer program is a loyalty program offered by many airlines. Typically, airline customers enrolled in the program accumulate frequent-flyer miles (kilometers, points, segments) corresponding to the distance flown on that airline or its partners. When booking your airline ticket with us, you can enter your frequent flyer number, by clicking on the box "Click here for Special Requests" on the booking page. If you have already made your booking you can simply show your frequent flyer card at the check-in counter at the airport and the check-in agent will add your frequent flyer number to your reservation.

To find out the weather forecast & current weather worldwide in Fahrenheit or Celcius - visit The Weather Network.

FlightNetwork offers Gift Certificates that can be purchased in any denomination. Please email redeem@flightnetwork.com with your request indicating the following:

a) Amount

b) Name of recipient

c) Message to be included on the Gift certificate

d) Email address of purchaser

e) Form of payment

Prior to booking your international ticket, for your safety and security, local laws and customs, health conditions and other important travel issues; please visit http://www.voyage.gc.ca/countries_pays/menu-eng.asp to get most up to date information on any government advisories that may be issued by the Government of Canada.

We take all change/cancellation requests by telephone. Please dial our toll free number 1-877-496-4815. We're open 24/7 for your convenience.

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Only one infant is permitted per adult passenger. Each airline has their own policy regarding infants. When travelling within Canada, infants are free. Infant are required to pay some taxes when travelling on transborder flights. In these cases some airlines may require you to purchase and pick up the infant ticket at the airport. Infants have to pay a fare when travelling international. The fares can vary between airlines. Your confirmation email will provide you the cost of the infant ticket. Most of the international infant tickets are issued in advance and are emailed to you along with the adult ticket.

If you are unable to ascent or descent stairs or are unable to walk long distances within the airport, you can request wheelchair assistance, which is a free service. This special request can be done on the FlightNetwork website at the time of purchase by clicking on "Special Requests" or if you have already made a reservation you can contact the airline directly or send a email to sales@flightnetwork.com with your specific request.