I Need Help With

	Fare quotes
	Changing Or Canceling a Booking
	Electronic Tickets & Vouchers
	Seating
	Airport Information
	Baggage
	Pet Travel
	Frequent Flyer

Fare quotes

I am looking for a fare quote for Air Travel

I am looking for Roundtrip Airfare

You are able to search for Roundtrip airfares using our website www.flightnetwork.com. Click here and simply enter your travel destinations, dates of travel, select the “Roundtrip” option and enter the number of passengers traveling. All fares found on www.flightnetwork.com are in Canadian Dollars. To view the flight taxes please click on the “Book It” or “Find It” buttons. If you are having trouble searching Roundtrip airfare please fill out the contact us form.

I am looking for One Way Airfare

You are able to search for One Way Airfare using our website www.flightnetwork.com. Click here and simply enter your travel destinations, dates of travel, select the “One Way” option and enter the number of passengers traveling. All fares found on www.flightnetwork.com are in Canadian Dollars. To view the flight taxes please click on the “Book It” or “Find It” buttons. If you are having trouble searching Roundtrip airfare please fill out the contact us form.

I am looking for Multi City or Open Jaw Airfare

You are able to search for Multi City Airfare using our website www.flightnetwork.com. Click here and simply enter your travel destinations, dates of travel, select the “Multi City” option and enter the number of passengers traveling. All fares found on www.flightnetwork.com are in Canadian Dollars. To view the flight taxes please click on the “Book It” or “Find It” buttons. If you are having trouble searching Roundtrip airfare please fill out the contact us form.

I am looking for Circle Trip Airfare

At this time Circle Trip Airfare cannot be booked using our website www.flightnetwork.com. For a Circle Trip Airfare quote please contact us at 1-800-671-5032 or fill out the contact us form. Please provide as much detail as possible.

I am looking for Around the World Airfare

Due to the complexity of Around the World Airfares we are not able to offer this search capability through our website www.flightnetwork.com. For a quote on Around the World Airfare please contact us at 1-800-671-5032 or fill out the contact us form. Please provide as much detail as possible.

I am looking for Unaccompanied Minor Airfare

Due to a number of rules and regulations for different airlines, at this time Airfare for Unaccompanied Minors cannot be booked using our website www.flightnetwork.com. For an Unaccompanied Minor Airfare quote please contact us at 1-800-671-5032 or fill out the contact us form. Please provide as much detail as possible.

I am looking for a fare quote on Vacation Packages

I am looking for a Vacation Package

You are able to search for a Vacation Package price using our website www.flightnetwork.com. Click here and simply choose your travel destinations, departure date, select your duration, choose your star rating and or price range if applicable. All fares found on www.flightnetwork.com are in Canadian Dollars. To view the flight taxes please click on the “Verify” button. If you are having trouble researching or booking your Vacation Package please contact us at 1-800-671-5032 or fill out the contact us form. Please provide as much detail as possible.

I am looking for a Las Vegas Vacation Package

Las Vegas is a hot spot for vacation travelers today and is more affordable now than ever. You are able to search for a Las Vegas package using our website www.flightnetwork.com. Click here and simply choose your departure city, your arrival city “Las Vegas”, departure date, select your duration, choose your star rating and or price range if applicable. All fares found on www.flightnetwork.com are in Canadian Dollars. To view the flight taxes please click on the “Verify” button. If you are having trouble researching or booking your Las Vegas Vacation Package please contact us at 1-800-671-5032 or fill out the contact us form. Please provide as much detail as possible.

Changing or Cancelling a Booking

I would like information or changing or canceling an Air Canada booking

Air Canada Change and Cancellation Guidelines: Information pertaining to changes or cancellation fees with Air Canada will be indicated on your electronic ticket. This information is also provided along with your receipt contained in the email invoice you receive from us. Please review this information and if you wish to change or cancel your Air Canada flight, please contact Flight Network at 905-829-8699 or 1-800-671-5032.

I would like information or changing or canceling a booking on any other airline

Rules and regulations differ with all Airlines when it comes to changing or cancelling a booking. Please contact FlightNetwork at 905-829-8699 or 1-800-671-5032 or fill out the contact us form below for information on changing or cancelling your Flight.

Electronic Tickets & Vouchers

I am looking to retrieve my Electronic Ticket for my Air Booking

All Airlines Except Sunwing

Electronic tickets for Air bookings can be retrieved online at www.flightnetwork.com. Click here to retrieve your Electronic ticket now.

Sunwing Airlines

If you have booked a flight traveling with Sunwing Airlines your electronic ticket will be emailed to you by Sunwing directly. If you do not receive this or have misplaced your electronic ticket please click here to retrieve.

I am looking to retrieve my Electronic Ticket for my Vacation Package

Sunwing Airlines

If you have booked a Vacation Package with Sunwing Airlines your electronic ticket will be emailed to you by Sunwing directly. If you do not receive this or have misplaced your electronic ticket please click here to retrieve. For Vacation Packages you will receive your electronic ticket 2 weeks prior to your scheduled departure.

All other Tour Operators

Electronic tickets for Vacation Packages will be emailed to you 2 weeks prior to your scheduled departure. Last minute bookings will be emailed to you promptly after your tickets have been issued. If you have not received your electronic ticket and you are traveling within the 2 week time frame please email us at sales@flightnetwork.com.

I am looking to retrieve my Cruise Documents

Documentation for Cruise bookings depends on several different factors (type of cruise line, destination, date of booking, etc.) If Flight Network receives electronic tickets from the Cruise line they will be forwarded off to you via email. If physical tickets or pre/post Cruise documents are received then we will mail them out to your address on file. If you are traveling within 60 days of your scheduled departure and you have not yet received any Cruise documentation from us, please fill out the contact us form.

I am looking to retrieve my Tour Documents

Documentation for Tour bookings depends on several different factors (the company that you are booking with, destination, date of booking, etc.) After you have booked your Tour with us you will receive a confirmation email with your booking details. If Flight Network receives electronic tickets from the Tour Company they will be forwarded off to you via email. If physical Tour documents are received then we will mail them out to your address on file within 2 weeks prior to your scheduled departure. If you are traveling within 2 weeks of your scheduled departure and you have not yet received any Tour documentation from us, please fill out the contact us form.

I am looking to retrieve my Hotel voucher

Once your Hotel booking is complete you will receive a confirmation email from us which will include your Hotel voucher. If you do not receive this voucher, please fill out the contact us form.

Seating

Air Canada

I would like to assign seats to my existing Air Canada Booking

To assign seating to an existing Air Canada booking please provide your preferred seating, record locator and the last name of the traveler via email to sales@flightnetwork.com - we will do our best to accommodate your request. You are also able to select your seating with Air Canada directly online by clicking here or by calling them toll free at 1.888.247.2262. Please note that there is a fee to select your seating with Air Canada web bookings that can range anywhere from $10 - $35 (plus applicable taxes) per direction per traveler.

WestJet

I would like to assign seats to my existing WestJet Booking

To assign seating to an existing WestJet booking please provide your preferred seating, record locator and the last name of the traveler via email to sales@flightnetwork.com - we will do our best to accommodate your request. You are also able to select your seating with WestJet directly online by clicking here or by calling them toll free at 1.888.WESTJET (937-8538). Please note that there is a fee to select your seating with WestJet web bookings that can range anywhere from $10 - $35 (plus applicable taxes) per direction per traveler.

Other

I would like to assign seats to my existing Booking that is NOT Air Canada or WestJet

To assign seating to an existing booking that is NOT Air Canada or WestJet please provide your preferred seating, record locator and the last name of the traveler via email to sales@flightnetwork.com – we will do our best to accommodate your request.

Airport Information

I am looking for Airport information on Toronto's Pearson International Airport

Air Canada

For Air Canada Airport information click here or visit www.gtaa.com.

WestJet

For WestJet Airport information please visit www.gtaa.com or contact WestJet directly at 1.888.WESTJET (937-8538).

Other

For Airport Information for all other Airlines please visit www.gtaa.com or contact the Airline directly. For a list of Airline contact numbers please click here.

I am looking for Airport information on Toronto's Island Airport

For Airport information on Toronto's Island Airport click here.

I am looking for Airport information on Airports OTHER than Toronto

For Airport information on Canadian Airports OTHER than Toronto please click here. For terminal Departure and Arrival information you can also contact your Airline directly. For a list of Airline contact numbers please click here.

Baggage

Air Canada

I am looking for information on Air Canada's baggage policy

Baggage Allowance and Restrictions: To view detailed information on Air Canada Baggage Allowance, please review your electronic ticket or visit the following link: http://www.aircanada.com/en/travelinfo/airport/baggage/index.html.

WestJet

I am looking for information on WestJet�s Canada�s baggage policy

Baggage Allowance and Restrictions: To view detailed information on WestJet Baggage Allowance, please click here.

Other Airlines

I am looking for baggage information for airlines OTHER than Air Canada or WestJet

For baggage information all Airlines OTHER than Air Canada or WestJet please contact the Airline directly. Click here for a list of Airline contact numbers.

Pet Travel

I am looking to transport a pet with Air Canada

Because Pet travel is ever-changing it is important that you contact Air Canada directly for the most up-to-date information with regards to traveling with or transporting pets. Click here to view the current information on Pet travel with Air Canada or call them toll free at 1.888.247.2262.

I am looking to transport a pet with WestJet

Because Pet travel is ever-changing it is important that you contact WestJet directly for the most up-to-date information with regards to traveling with or transporting pets. WestJet can be reached at 1.888.WESTJET (937-8538).

I am looking to transport a pet with an airline OTHER than Air Canada or WestJet

Because Pet travel is ever-changing it is important that you contact your Airline directly for the most up-to-date information with regards to traveling with or transporting pets. Please click here for a list of Airline contact numbers.

Frequent Flyer

Air Canada - Aeroplan

If you have provided your Air Canada Aeroplan number at the time of booking we will have it added to your file within 48 hours. If you did not add your Aeroplan number to your booking or you wish to purchase a ticket with your Aeroplan Rewards please contact Air Canada at 1.800.361.5373. You are also able to add your Aeroplan number to your booking at the airport check-in counter.

Other Airlines

To add your frequent flyer number to all other bookings please send us an email to sales@flightnetwork.com. We will confirm your request within 48 hours.