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Welcome to FlightNetwork® where travelers like you are saving 10 - 70% on cheap flights from Canada since 1998.

Welcome to FlightNetwork® where travelers like you are saving 10 - 70% on cheap flights since 1998.

Find Discount
Airfare Tickets

With some of the most sophisticated search technology in the industry we will check and compare for you all the airline published fares, special "web only" fares, and over 2 000 000 bulk rates that we have negotiated with  major  airlines  including Air Canada and WestJet to find you the cheapest flights . These substantial savings are available for you on economy, business and first class flights, as well as on last minute and mid-week trips. Book your discount flights today!

With some of the most sophisticated search technology in the industry we will check and compare for you all the airline published fares, special "web only" fares, and over 2 000 000 bulk rates that we have negotiated with  major  airlines  including US Airways and United to find you the cheapest flights . These substantial savings are available for you on economy, business and first class flights, as well as on last minute and mid-week trips. Book your discount flights today!

Employment

In June 2010‚ 2011‚ and 2012 FlightNetwork® was named one of the top 100 fastest growing companies in Canada by PROFIT magazine.

FlightNetwork®‚ one of Canada's fastest growing online travel agencies‚ wants to hear from enthusiastic and ambitious individuals who strive to succeed in a fast paced environment.

As a member of the FlightNetwork® team‚ you will be rewarded with competitive compensation‚ a comprehensive benefit package‚ employee appreciation events‚ a team-oriented work environment and advancement opportunities within our growing environment.

Our team is innovative‚ dynamic‚ knowledgeable and committed to bringing the highest level of quality service to our customers. Our commitment to our customers is matched only by our commitment to your success!

Sound like a place you would like to be? Then join us in one of our offices!

We invite you to fill out our general online application at: https://home.eease.com/recruit2/?id=3580751&t=1 or see below for current open positions.

Positions Currently Available

We are currently looking for passionate professionals to fill the following positions:

Oakville‚ Ontario

Accounting Clerk
Application Architect
Content Manager
Finance Manager - Revenue & Pricing
Perl Developer
Financial Controller
UI/UX Lead Developer
 
Ahmedabad‚ India
 
Infrastructure Technician
Java Team Lead
Product Support Specialist
Test and QA Manager
 
Mumbai‚ India
 
Air Specialist
Database Analyst
Desktop Technician
Junior Web Analyst
Product Support Specialist
Back Office Processing Agent
Call Centre Agent
 
Position: Accounting Clerk (2 Month Contract)
 
Location: Oakville‚ Ontario

Job Description:

We are currently seeking an Accounting Clerk to join our finance department for a 2 month contract. The Accounting Clerk will be responsible to review, reconcile, and fix basic issues in regards to payments from our customers. Additionally, the Accounting Clerk will be responsible for the review and reconciliation of supplier statements and the application of supplier statements.

Responsibilities:
  • Reconciliation of BSP and fixing basic issues, missing tickets, refunds, posting debit/credit memos and invoicing
  • Reconciliation of supplier statements and providing the report for review and payment, application of supplier payments made against the invoices in the accounting system
  • Charging of credit cards and posting in the accounting system
  • Downloading reports and maintain online filing system
  • Other tasks as assigned
Requirements:
  • Basic understanding of BSP, bookings and supplier statement reconciliations
  • Reconciliation skills
  • Analysing and processing data
  • Good working knowledge of Microsoft Excel
  • Analytical and problem solving skills
  • Willingness to learn
  • Travel industry experience desired

 How to apply…

If you are interested in the above career opportunity, please fill out an application at https://home.eease.com/recruit/?id=7923931

 
Position: Application Architect
 
Location: Oakville‚ Ontario

Job Description:

As a senior member of the IT Development Team you will provide architectural direction in customizing, migrating, integrating and redevelopment of existing technology to a Java based platform. Your experience in Java, SOA and EJB combined with your ability to prioritize and document your work, you will play a crucial role in the team as they move forward with the initiative. This is a great opportunity to make a significant contribution to a growing company.

Responsibilities:
  • Provide architecture solutions that conform to enterprise standards, patterns, and best practices
  • Provide guidance and leadership to development teams regarding design, development and testing
  • Lead and participate in the design, development, support, and maintenance of components of the application
  • Lead and participate in application design and development, vendor products and technology evaluation
  • Determine training requirements for development team
  • Provide resource and costing estimates for project plan and business case preparation
  • Ensure that the solution is scalable, secure and stable
  • Responsible for architecture overview document
  • Will identify areas of technical risks on the project and ways to mitigate these risks
Requirements:
  • Minimum 8 years working experience in a highly technical, architecture related field
  • Excellent knowledge of Java, JavaScript frameworks, Struts, Spring, EJB and related technologies
  • Excellent knowledge of Relational Databases, application servers, SOA, Web development
  • Has in-depth knowledge of state-of-the-art programming languages and object-oriented approaches in designing, coding, testing and debugging programs
  • Knowledge of emerging technologies and new tools and languages, Node.js, Google Web Toolkit, Dart, NoSQL etc. that will impact the team in the near future
  • Good knowledge of relational database design and implementation
  • Excellent knowledge of application development methodology, best practice, design patterns, and architecture
  • Customer service oriented, willingness to provide assistance that may go beyond
  • Strong analytical and problem resolution skills
  • Strong verbal and written communication skills
  • Strong interpersonal skills
  • Positive working altitude
  • Knowledge of Linux connectivity, configuration, and deployment an asset
  • Familiar with commercial E-Commerce products

 How to apply…

If you are interested in the above career opportunity, please fill out an application at https://home.eease.com/recruit/?id=6912211

 
Position: Content Manager
 
Location: Oakville‚ Ontario

Job Description:

Reporting to the Director of Inbound Marketing and working closely with the CMO, the Content Manager will be responsible for all forms of content created, published and shared by FlightNetwork. This will include but not limited to developing and managing our Blog, travel guides, native advertising, and other such content channels that captures the essence of travel and the personality of the FlightNetwork brand. The Content Manager will continually source and work with a team of both internal and external resources in order to execute strategy.

The ideal candidate will have an enormous passion for travel, and is someone who is already an active contributor across various written and social platforms. Working at FlightNetwork will simply be an extension of the person you already are.

Responsibilities:
  • Develop voice and personality of our brand
  • Develop overall content strategy for FlightNetwork
  • Participate in video and social strategies across all channels
  • Improve the overall performance of FlightNetwork blog by increasing readership and retention
  • Manage existing relationships with 3rd parties involved in the creation of content for FlightNetwork Blog and website
  • Assist in execution of overall social media strategy
  • Build value-based relationships with leading content creators in travel, while continually sourcing great talent to take our content to the next level
  • Build and manage relationships with key writers, brands, bloggers and others who can help our content succeed
  • Own the development of UGC programs
Requirements:
  • Extremely strong blogging, writing and grammar skills
  • Amazing creativity and ability to think outside-the-box
  • Strong design skills and a strong understanding of the modern design process
  • Familiarity with numbers and modern web analytics
  • Extremely strong networking capabilities, spending a significant time building relationships and a community
  • Significant experience with Twitter and Facebook and strong understanding of Social Media Marketing
  • Understanding of SEO and the value of Content Marketing in SEO

 How to apply…

With your resume, please submit a cover letter explaining:

  • Why you are perfect for this job
  • Why you are passionate about travel
  • Why you want to work at FlightNetwork and not somewhere else
  • Mention 3-5 links to different types of travel content on the Internet that you think would be a great fit for a travel content strategy. Please include these links in the body of the email

If you are interested in the above career opportunity, please fill out an application at https://home.eease.com/recruit/?id=8141631

 
Position: Finance Manager - Revenue and Pricing
 
Location: Oakville‚ Ontario

Job Description:

We are currently seeking a Finance Manager- Revenue & Pricing. The successful candidate will be responsible for managing the Data and Fares Analysts team in preparing and analyzing product prices within the travel industry. FlightNetwork works tirelessly to provide the lowest prices to our consumers, and as the Finance Manager- Revenue & Pricing you would help yield management revenue analysis, oversee a team responsible for analyzing pricing, airfare routing, and quality control of the information. Strong verbal and written communication skills are essential as you will be responsible for implementing vendor agreements and ensuring accuracy of content to meet FlightNetwork requirements.

Responsibilities:
  • Conduct analytical efforts designed to maximize yield while driving scalable results for suppliers
  • Assist to determining product and pricing strategies based on pricing, yields, supplier thresholds and ROI factors
  • Conduct post campaign analysis
  • Develop recommendations for improved revenue, yield and preferred supplier programs and communicate results to senior management
  • Work with internal teams to ensure that optimization decisions are implemented in a timely and accurate manner
  • Contribute to business modeling and forecasting efforts to support strategic planning
  • Manage a team of 6+ data and fares analysts remotely located in our India office
Requirements:
  • 3+ years in the travel industry
  • Previous management experience
  • University degree in business or commerce or equivalent
  • Background in e-commerce an asset
  • Strong analytical and problem solving skills
  • Excellent Microsoft Office Skills (Excel, Word, Office, Access)

 How to apply…

If you are interested in the above career opportunity, please fill out an application at https://home.eease.com/recruit/?id=3363671

 
Position: Perl Developer
 
Location: Oakville‚ Ontario

Job Description:

We are currently seeking a full-time Perl Software Developer to join our team and participate in the creation of exciting web based products that are redefining the travel map in Canada. The position will involve working on new meta-search projects and will encompass web technologies including Perl, CGI, PHP, XML, DHTML, CSS, AJAX and JavaScript. Our development tool-chain comprises of Perl and PHP on Linux. Successful candidates must have programming skills in one or more of these languages.

Requirements:
  • Excellent skills in Perl/Python/PHP, MySQL/Postgresql and HTML
  • Knowledge of C++ or other OOP languages such as Java or C# (an asset)
  • Good written and spoken English are a must
  • Proactive with excellent communication skills
  • Team Player

 How to apply…

If you are interested in the above career opportunity, please fill out an application at https://home.eease.com/recruit/?id=6233811

 
Position: UI/UX Lead Developer
 
Location: Oakville‚ Ontario

Job Description:

We are currently seeking a UI Lead Developer for front end engineering for our website. If you're passionate about web applications engineering, user interfaces, JavaScript as well as front end toolkits such as jQuery, et al and crave to deliver the best desktop and mobile web experience, this job is for you. You will draw upon your experience with XHTML, HTML5, CSS and CSS3 to provide a first class customer experience.

You will be providing technical leadership to multiple front end developer teams located in Canada as well as our development center in India.

Responsibilities:
  • Lead the UI implementation of the next generation of the front end for FlightNetwork.com
  • Lead the maintenance and refactoring of the presentation layer of current web applications
  • Mentor other developers and work on improving their knowledge and skills
  • Establish team best practices and contribute to development processes at a high level including unit testing, code reviews, etc.
  • Work with user teams and departments to review business requirements and evolve code designs
Requirements:
  • Expert knowledge of JavaScript and HTML/ CSS including HTML5 and CSS3
  • Ability to write modular, object oriented and reusable code for UI components
  • Knowledge of and experience in OO JavaScript frameworks and toolkits and an ability to manage without these frameworks/ toolkits and write raw JS code where needed
  • At least three years of full time experience writing front end code and rich web applications using JavaScript
  • A passion for writing high quality test-driven code
  • Deep understanding of front end performance testing, debugging and tuning
  • Cross platform experience including desktop, mobile and tablet
  • A Bachelor's degree in Computer Science or a closely related field, or an equivalent level of experience
  • Minimum 3-5 years programming experience
  • Ability to lead and mentor other developers
Assets:
  • Able to work in an Agile environment
  • Experience working on e-commerce or enterprise websites
  • Experience with Adobe Test & Target or other A/B Testing Platforms

 How to apply…

If you are interested in the above career opportunity, please fill out an application at https://home.eease.com/recruit/?id=6947581

 
Position: Financial Controller
 
Location: Oakville‚ Ontario

Job Description:

We are currently seeking an individual to join our team as a full-time Controller. As the Controller, you would play a key role in the financial management team by ensuring that the monthly, quarterly and annual financial reports are provided to the Chief Financial Officer, in adherence to standard Canadian accounting practices. Furthermore, you would participate in the budgeting, forecasting and decision-making processes for the internal departments to help align strategic visions to strategic plans. The ideal candidate would thrive in a fast paced and growing environment and bring their proven leadership skills to our team.

Responsibilities:
  • In collaboration with the Executive Team, translate Flight Network's strategic vision into a strategic plan, annual operating plan and budget
  • Provide direction to the team through annual budget processes and assumptions
  • Provide direction and leadership to the departmental directors and finance department to ensure accurate, timely, and comprehensive accounting reporting and controls
  • Consistently and accurately measure financial results against the strategic plan, the annual business plan and the annual budget to monitor corporate direction
  • Ensure adequate controls and management are in place for all aspects of finance including but not limited to systems and procedures, measurement of overall budget performance and delivery of financial reporting
  • Manage implementation of changes to the financial and accounting systems as required
  • Contribute to the success of the company by leading or assisting with other projects and tasks as assigned
Requirements:
  • 5+ years' hands on experience in a Controller or senior finance position, managing the finances of a multi-million dollar organization
  • 5+ years in the travel industry (preferred, not required)
  • 3+ years in a management role
  • University degree in business or commerce
  • Recognized accounting designation (e.g. CGA, CMA, CA)
  • Background in e-commerce an asset
  • Excellent Microsoft Office Skills (Excel, Word, Office, Access)
  • Demonstrated attention to detail and the ability to prioritize tasks and meet tight deadlines
  • Superior oral and business writing skills, and a proven track record of discretion in dealing with confidential matters
  • Strong analytical and problem solving skills
  • Power user in Excel, Access and bring knowledge of data analytic tools available

 How to apply…

If you are interested in the above career opportunity, please fill out an application at https://home.eease.com/recruit/?id=6947581

 
Position: Infrastructure Technician
 
Location: Ahmedabad‚ India

Job Description:

The Infrastructure Technician will work with the Infrastructure Team to support the operations and backend of web based products for FlightNetwork.com and its associated websites across multiple data centers. This individual is an experienced Linux administrator with strong networking experience. Above all, this technician must be a thinker that is passionate about service and eager to learn about any technology.

Required Skills:
  • Excellent command of the English language, both written and verbal
  • Expert knowledge of Linux operating systems with 5+ years experience as a Linux System Administrator
  • Expert networking knowledge with 5+ years of network administration experience including VPNs, firewalls and load balancing
  • Expert knowledge of Apache web server, SSL, DNS, Perl, Shell Scripting
  • Excellent organizational and planning skills
  • Knowledge of virtualization technologies including VDI
  • Experience with SANs and other network storage technologies
  • Passionate about the web and Internet business
  • Experience working with databases such as PostGreSQL
  • Ability to manage multiple simultaneous projects and thrive in a fast-paced environment
  • Ability to work with multi-locational teams across countries, cultures and time zones
  • Ability to work with minimal supervision
  • Candidate must be willing to work off hours and on some holidays during emergency situations

 How to apply…

If you are interested in the above career opportunity, please send your resume and cover letter to hrindia@flightnetwork.com with "Infrastructure Technician" in the subject line.

 
Position: Java Team Lead
 
Location: Ahmedabad‚ India

Job Description:

We are looking for a Java Developer with experience in building high performing, Scalable, enterprise-grade applications. You will be part of a talented software team that works on mission-critical applications. You will be responsible for Java/Java EE application development while providing expertise in the full software development lifecycle, from concept and design to testing.

Responsibilities:
  • Design and develop high-volume, low-latency applications for mission critical systems, delivering high-availability and performance
  • Contribute in all phases of the development lifecycle
  • Write well designed, testable, efficient code
  • Ensure designs are in compliance with specifications
  • Prepare and produce releases of software components
  • Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review
Requirements:
  • Hands on experience in designing and developing applications using Java EE platforms, Web application development is preferred
  • Hands on experience with spring, Hibernate, XML etc
  • Must be detail oriented, reliable and have the ability to work both in a team environment and alone with minimal direction and supervision
  • Knowledge of software development life cycles and Agile development is Expected
  • Object oriented analysis and design using common design patterns
  • Profound insight of Java and JEE internals (Class loading, Memory Management, Transaction management etc.)
  • Experience with finding the root cause of defects in a complex environment
  • Excellent knowledge of Relational Databases, SQL and ORM technologies(JPA2, Hibernate)
  • Solid experience with software technologies including: HTML, XML
  • Strong and demonstrated desire for a career path in QA engineering
  • Good interpersonal, written and oral communication skills
  • Experience with test-driven development
  • Bachelor's degree in Computer Science/Engineering or related field strongly preferred
  • 3-6 years' experience as a Software Engineer in Java technology
  • 3-6 years' experience in a web based application development

 How to apply…

If you are interested in the above career opportunity, please send your resume and cover letter to hrindia@flightnetwork.com with "Java Team Lead" in the subject line.

 
Position: Product Support Specialist
 
Location: Ahmedabad‚ India

Job Description:
  • Review product design, suggests enhancements, and oversees development to ensure marketability of travel products. This includes redesign of the product to stay competitive in the marketplace
  • Conduct tests of new features and requirements for product validation during pre-implementation
  • Assist the Quality Assurance team with re-validation of features and requirements post-implementation
  • Advanced problem-solving skills and technical aptitudes allow you to adapt to new circumstances and learn quickly when facing new problems and challenges
  • Researching and providing corrections to problems and recommend solutions
  • Provide internal support regarding product related inquiries and issues
  • Collect, verify and update product information for static flight, hotel, pre-packaged vacations, car and other necessary content
  • Escalate internal or consumer application related issues to the internal support team
  • Validate functional requirements, architecture, and user interface design with internal staff and external clients
  • Maintain required documentation for new features and resolutions
  • Produce product advisories from technical documents for internal distribution
  • Performs other job related duties as required
Requirements:
  • 2+ years' experience in the Travel Industry
  • Sirev and Apollo or other industry third party software is an asset
  • Exceptional English written and oral communication skills
  • Ability to multi-task and work in a fast paced environment
  • Intermediate knowledge of Microsoft Office, Excel and Internet applications

 How to apply…

If you are interested in the above career opportunity, please send your resume and cover letter to hrindia@flightnetwork.com with "Product Support Specialist - AHM" in the subject line.

 
Position: Test and QA Manager
 
Location: Ahmedabad‚ India

Job Description:

We are currently looking for a Test and QA Manager with substantial experience in web and ecommerce on Linux. The successful candidate will have had at least five years of experience in black box and functional testing of ecommerce websites, of which at least two years should be in a lead position. We are looking for people with substantial experience and exposure to automated testing with Selenium WebDriver/ RC including the ability to create and deploy Selenium Webdriver/ RC tests in Java.

The QA Manager will lead our QA team and take charge of both automated as well as manual testing processes.

Responsibilities:
  • Work closely with Business Analysts and Project Managers to understand use cases
  • Collaborate with the developer teams to ensure full exercise and coverage of all code paths in the application under test
  • Develop and build complete test plans including a full suite of test cases based on this information in collaboration with the BA and project teams for all of the company's products
  • Document and disseminate the test cases as well as results
  • Assume responsibility for coordination with the software build and release team to ensure the quality of the release as well as guard set project timelines
  • Create and manage an automated testing environment based on Selenium WebDriver/ Selenium Remote Control, and lead the creation of Java code to build test code for the company's products
  • Create, manage and apply best of breed processes to drive the company's QA and test operations
  • Take responsibility for ensuring bug free product releases and upgrades
  • Maintain extensive documentation of processes, test cases, test results and automated test code
  • Conduct root cause analysis on test and QA failures, and create or modify as well as document the processes to ensure that these do not recur
  • Continuously review test and QA technologies, methodologies, processes and documentation and keep the Test/ QA environment synchronized with global advances in technology as well as best practices
Requirements:
  • At least five years of experience in automated Test and QA of web applications, of which at least three years should have been in Selenium, with two years in a leadership role. Experience on other platforms such as QTP will not be considered
  • Experience in Java programming for the Selenium test environment
  • Solid knowledge of the Software Development Life Cycle (SDLC), with experience in integrating QA processes seamlessly into the SDLC
  • Organized individual with a documented, process driven and methodical approach to test and QA operations
  • Good understanding of web based applications architecture and testing on Linux
  • Demonstrated skills in the creation of test plans and test cases, and in the maintenance of test related documentation
  • Deep understanding of the development, build and test process including staging and release processes
  • Excellent written and verbal communication skills in English
  • Some experience of manual testing
  • Demonstrated ability to build, lead and motivate mixed teams comprising of automated test engineers as well as manual QA testers
  • Scripting experience in Perl/ Python/ bash shell
  • B.E. (Computer) or MCA degree from a reputed institution
  • Experience in the online travel domain is a substantial asset

 How to apply…

If you are interested in the above career opportunity, please send your resume and cover letter to hrindia@flightnetwork.com with "QA Manager" in the subject line.

 
Position: Air Specialist

Location: Mumbai‚ India

Job Description:

As an Air Specialist you will be part of one of Canada's fastest growing online retail travel agencies. We are looking for enthusiastic and ambitious individuals who strive to succeed in a fast-paced sales environment.

Responsibilities:
  • Reporting to the Sales Manager to achieve goals
  • Working in a state-of the art call center, as part of a dynamic sales team
  • Managing high call volumes and delivering exceptional quality services to our customers
  • Offering products such as flights, hotels, car rentals and insurance
  • A seasoned travel professional with exceptional GDS knowledge
Required Skills:
  • 2-5 years wholesale experience (air)
  • Knowledge of Apollo a MUST
  • Exceptional customer service skills and sales abilities
  • Ability to multi-task and work in a fast paced call centre environment
  • Excellent written and verbal communication skills
  • Knowledge of Apollo‚ Sirev and other industry third party software is an asset
  • Knowledge of Microsoft Office and Internet applications
  • Ability to work well as part of a team

 How to apply…

If you are interested in the above career opportunity, please send your resume and cover letter to hrindia@flightnetwork.com with "Air Specialist" in the subject line.

 
Position: Database Analyst

Location: Mumbai‚ India

Job Description:

The Database Analyst will be responsible for delivering client data, meeting reporting requirements as well as contributing to improving systems and processes in order to support campaign initiatives and projects for FlightNetwork.com. Utilizing various applications, this position will coordinate the data process for importing and exporting data files required for external vendors, as well as internal departments. Collaborating with multiple areas of the business, the Database Analyst will generate targeted solicitation and communication lists, and, through his/her SQL expertise, develop tables, views and queries, to be used for analysis and reporting. The successful candidate will design and develop database applications, and create and modify xml files to meet data integration requirements and streamline processes across business units. The Database Analyst will interact with teams throughout the organization and provide training where appropriate.

Responsibilities:
  • Develop new and modify existing reports
  • Generate data extraction and segmentation lists
  • Create solutions that will improve and systematize processes across the organization using various applications and technologies
  • Validate, manipulate and deliver data according to client requirements using ETL tools
  • Monitor vendor import procedure ensuring adherence to file specification, and completion of end-to-end testing
  • Run and/or revise integration services and scheduled procedures and packages to automate processes
  • Perform database global changes and updates ensuring accuracy and consistency of records
  • Run periodic quality checks on database tables to ensure data consistency
  • Conduct specific training as required
  • Provide end user support and documentation
Requirements:
  • Sharp technical knowledge of query tools, analysis and report delivery systems
  • Demonstrated ability to analyze, synthesize information and produce appropriate reports
  • Project management skills and outstanding documentation skills
  • Results-driven and metrics focused with a passion for continuous improvement
  • Demonstrated organization skills with the ability to prioritized and multitask, and thrive in a climate of change
  • A team player with exemplary communication and problem solving skills
  • An exceptional customer service attitude
  • University degree in information management or computer science in relevant discipline i.e. data analyst/management
  • A minimum of 3-5 years of information management experience supporting large database environments from a data analyst perspective
  • Proven expert computer skills using Microsoft Office specifically Excel, and Access as related to data analysis
  • Advanced working experience in SQL environment and programming in VB.net
  • Experience with Reporting Services and/or Integration Services
  • Excellent oral and written communications skills in English
  • Experience with XML and Web Services an asset
  • Previous experience with Business Intelligence Reporting or MS Dynamics is considered an asset

 How to apply…

If you are interested in the above career opportunity, please send your resume and cover letter to hrindia@flightnetwork.com with "Database Analyst" in the subject line.

 
Position: Desktop Technician

Location: Mumbai‚ India

Job Description:

As a member of the PC Support Team, the role of the PC Support Tech is focused on diagnosing and resolving end-user PC problems, and fulfilling PC related requests, for the FlightNetwork team globally. The job includes receiving, prioritizing, documenting, and actively resolving end user support and helpdesk requests. The role focuses heavily on providing excellent customer service. The candidate must be capable of processing a high volume of work and achieving successful resolution of a wide variety of issues in a timely manner.

Responsibilities:
  • Windows operating system installation and configuration, support and maintenance including user account and machine account maintenance on Windows servers
  • Hardware installation, maintenance and repair including desktop PCs, laptops, tablets, smartphones and peripherals
  • Avaya VoIP phone system support
  • Network Connectivity Support (Basic Connectivity Support for all End-User Devices - Wired and Wireless)
  • Assume other duties, moves and projects as assigned by PC Support Manager
  • Some offsite work at sister company required
Requirements:
  • A minimum of three years of experience working on Windows desktop and laptop systems in medium to large business environments
  • Knowledge and experience of networking in a Windows environment including experience with Terminal Services
  • Microsoft MCP/ MSCE certification
  • Good knowledge of Windows Server and Active Directory
  • Experience with VDI and thin-client technologies
  • Experience with Microsoft Exchange
  • Experience with Avaya VoIP phone system setup and troubleshooting
  • Experience with PC and printer hardware repair and upgrades
  • An ability to communicate issues and solutions clearly to end users as well as document them in a trouble ticket system
  • Ability to work independently and in a team environment
  • Excellent communication skills, both written and verbal

 How to apply…

If you are interested in the above career opportunity, please send your resume and cover letter to hrindia@flightnetwork.com with "Desktop Technician" in the subject line.

 
Position: Junior Web Analyst

Location: Mumbai‚ India

Job Description:

We are currently seeking a Junior Web Analyst to join our team. The primary goal is to enable business decisions based on a number of measurable inputs. This involves working with stakeholders to understand the gaps in the business and using this knowledge as a guide to manipulate data to derive useful insights and make recommendations - all key actions to increase revenue and lower costs.

If you feel passionate about analytics and love to immerse yourself in data but have it mean more than the sum total of the numbers, if you enjoy puzzles, pride yourself in logical reasoning, have an unquenchable sense of curiosity and are driven towards making an impact through your work, then a career in analytics might be the right next move.

Responsibilities:
  • Analyze analytics clickstream data using Omniture Site Catalyst and Google Analytics
  • Respond to and process ad-hoc inquiries from various departments, respond to changes in trends, predict future events and find effective ways of communicating your findings ranging from reports, to dashboards, to presentations
  • Your existing Excel skills and a broad exposure to quantitative analysis will provide a base for limitless exploration and for translating data warehouse queries, graphs and regression experiments into actionable insights
Requirements:
  • Background in hard sciences - mathematics, physics, statistics, computer science, psychometrics or bioinformatics is highly desirable
  • 0-2 years experience with web analytics
  • Strong comprehension of statistical analysis

 How to apply…

If you are interested in the above career opportunity, please send your resume and cover letter to hrindia@flightnetwork.com with "Junior Web Analyst" in the subject line.

 
Position: Product Support Specialist

Location: Mumbai‚ India

Job Description:
  • Review product design, suggests enhancements, and oversees development to ensure marketability of travel products. This includes redesign of the product to stay competitive in the marketplace
  • Conduct tests of new features and requirements for product validation during pre-implementation
  • Assist the Quality Assurance team with re-validation of features and requirements post-implementation
  • Advanced problem-solving skills and technical aptitudes allow you to adapt to new circumstances and learn quickly when facing new problems and challenges
  • Researching and providing corrections to problems and recommend solutions
  • Provide internal support regarding product related inquiries and issues
  • Collect, verify and update product information for static flight, hotel, pre-packaged vacations, car and other necessary content
  • Escalate internal or consumer application related issues to the internal support team
  • Validate functional requirements, architecture, and user interface design with internal staff and external clients
  • Maintain required documentation for new features and resolutions
  • Produce product advisories from technical documents for internal distribution
  • Performs other job related duties as required
Requirements:
  • 2+ years' experience in the Travel Industry
  • Sirev and Apollo or other industry third party software is an asset
  • Exceptional English written and oral communication skills
  • Ability to multi-task and work in a fast paced environment
  • Intermediate knowledge of Microsoft Office, Excel and Internet applications

 How to apply…

If you are interested in the above career opportunity, please send your resume and cover letter to hrindia@flightnetwork.com with "Product Support Specialist" in the subject line.

 
Position: Back Office Processing Agent (4)

Location: Mumbai‚ India

Job Description:

We are currently looking for an enthusiastic, self-motivated individual to assist our Back Office Processing Agents. The ideal candidate will have previous travel experience, a strong work ethic, and a desire to be part of a fun and dynamic team.

Responsibilities:
  • Process and document online travel bookings, ensuring accuracy and completion prior to ticketing
  • Quality Control and Fraud Analysis
  • Check and complete internal administration procedures to process booking
  • Communicate with customers via email and phone
Requirements:
  • Good knowledge of GDS, preferably Apollo
  • Good understanding of BSP and ticketing
  • Detail oriented with accuracy, must be organized and ability to multi-task and keep up with fast pace environment
  • Exceptional Customer Service skills- internal and external
  • Travel Industry product knowledge
  • Excellent interpersonal skills, must be a "team player"
  • Excellent communication skills, both written and verbal
  • Must be flexible to work various shifts and weekends

 How to apply…

If you are interested in the above career opportunity, please send your resume to hrindia@flightnetwork.com

 
Position: Call Centre Agent (2)

Location: Mumbai‚ India

Job Description:

Huntington Travel is currently looking for 2 call centre agents to join our team. We are looking for enthusiastic and ambitious individuals who strive to succeed in a fast-paced sales environment.

Responsibilities:
  • Manage all aspects of the manual ticketing issuance process to worldwide destinations using Apollo, Sabre and Amadeus
  • Process ticket exchanges and refunds
  • Quality Assurance checks for reservation file accuracy
  • Quality Control checks on automated tickets
  • Process documents using BSP-LINK ( MPD / ACM / REFUNDS )
  • Understand and interpret airline contracts to ensure tickets are issued, exchanged and refunded accurately
  • Convert bookings to generate maximum revenue
Requirements:
  • Minimum of 2 to 3 years travel industry experience , in ticketing and customer service, preferably within a call centre environment
  • Knowledge of GDS ( Sabre , Amadeus or Apollo )
  • Customer focused; commitment to provide excellent customer service
  • Sound understanding of itineraries, fare calculation
  • Superb geographical knowledge
  • Good English communication skills both written and oral
  • Detail oriented
  • Ability to multi-task and work in a fast paced environment
  • Good problem solving capabilities
  • Results oriented, can do attitude
  • Team player
  • Flexible with shifts; 8 hour shifts between 9AM to 8PM on Weekdays, and 9AM to 5:30PM on Weekends

 How to apply…

If you are interested in the above career opportunity, please send your resume to hrindia@flightnetwork.com


All candidates will be afforded equal opportunities through the recruiting process. We thank all applicants for their interest; however only those candidates selected for interviews will be contacted.