Reviews

Thank you very much for changing our seats from row 13 to 22, it was very nice of you. Excellent ticketing, you folks are wonderful.

Thanks again.
Al

Many thanks again.
You are so kind and helpful and that is greatly appreciated.
It is so refreshing to have such caring people like yourself in the world.

Warm regard
Anne-Marie
Hydro One Brampton

Thanks for the e-mail. You are great and I will use FlightNetwork® from now on.You have the best price and service.

Behnaz

Thank You so much for taking the time to respond to my email. I have located the information that I need and no longer require your assistance. It certainely is refreshing to know that customer service is alive and well in this day and age.

Sincerely,
Isabel

Thank You for your kind words and support, It is comforting to know that there are people such as yourself that still have compassion in them. Not to mention all your assistance in helping my sister and I plan our trip to Italy. You are wonderful and thank you again. * May the Sweet Lord take good care of you and your family. I find when you put your trust in God, life seems to fall into place. *

Take care and God Bless! *
Almira and Lina

Dear FlightNetwork®
I am writing this e-mail to thank you. I tried to thank you a couple times but still I cannot find enough words to show my appreciation and gratefulness. You were very helpful during the process which was complicated, spent a lot of time to correct the mistake (or I would say the multi reservations).
Thank you very much for your all effort and time, and also I would like to leave my positive feedback to your company.

Best Wishes
Sema

To whom it may concern:
I just wanted to write to make you aware of the exceptional customer service I received today. It went above and beyond in saving me a substantial amount of funds booking flights for my little girl and I go to Orlando, Florida. Simply put, I could not have afforded to go, if it had not been for your assistance persevering in finding us the most economical way to maintain our hotel reservations.

Karen
Aboriginal Community Liaison Officer

I recently booked a vacation through FlightNetwork®. Subsequent to making the online reservation, I called FlightNetwork® on Monday morning. I was overwhelmed with the expertise, and moreover, with the willingness to address my query. It took most of the morning to contact the tour operator, understandably so due to the high demand vacation season, and flightnetwork did revert back to me the same day as they had committed.
This is a note of recognition and appreciation to flightnetwork for having professionalism and highly commendable customer service, which is so lacking in many of today's service industries.
Thanks a million! You offer such an excellent service that I even recommended your agency to my friends and I will definitely use it for my future trips!

Thanks again,
Gergana

Thank you so much for being such help to my mom. Her trip and flight went well and for traveling for the first time on her own at age 78 she had a blast! It means a great deal to have such a wonderful client services rep. who is so kind, patient and helpful. Thanks so much!

Wendy

Thank you FlightNetwork®!
What a relief. I am very grateful you took the time to look into this so quickly and were able to explain the reservations so clearly. I now have peace of mind that all three fellows will be able to visit their grandparents at their designated times and grandfather will only have one bill for each!
I am commending you for your prompt and professional response and know that this goes a long way in securing me as a future client. I was hesitant to trust an online e-merchant with credit card payment, but after 2 hour research, your site had the best prices. So, kudos to you. You are exactly what a growing company wants in their customer service representatives - to represent them as the best.

Thanks again.
Myriam

Dear FlightNetwork®
Amazing Job
You are true professionals.It was such a pleasure working with you on these arrangements I am so sorry for all the changes, questions and delays (it has been a tough few days at work)
Again, Betty and I both are so appreciative for all your help.

Best regards and many thanks again
Betty,Sam

Hi FlightNetwork®.
Thank you for the calls of Sep, 11th and 12th.
You are the perfect agency for the job and, I would not hesitate to use FlightNetwork® in the future!*

Fond regards, *
Glenna

I just received a call from Mrs Jackart, she just returned last night from her Insight Vacation - Tour of Isreal and Jordan. Mrs Jackart was overjoyed with her experience both with us and her Insight Vacation. She expressed her gratitude and thanks for the professional, courteous and detailed assistance by the agents. She will be calling us shortly to book her next tour! I would like to express my thanks to the agents you both, for a job well done. Keep up the good work!

Julie
Manager Leisure, Groups and Speciality Travel

Hi
I have just booked our family winter vacation with one of your representatives. I would like to take this opportunity to say that I was very impressed and pleased with the service provided. They were very professional, knowledgeable, and patient in handling my travel request. They searched out several different scenarios for me without complaint. The end result being that I booked our travel with FlightNetwork®, saved over $500, and have a tailor suited vacation package that suits our needs.

Best Regards,
Philip

To the Supervisor,
I would like to take this opportunity to thank two of your agents.
I had booked a flight on-line for my daughter and the flight involved a 24 hour stay in Frankfurt. I received a call to confirm my awareness of the layover and an agent directed me to a booking agent. I didn't know that was possible.
I was then transferred, and the other representative was extremely helpful in rearranging the flights. I cannot thank your agents enough for the time and expertise. I am feeling much more comfortable in sending my daughter off alone on the journey she has chose to undertake.

Many Thanks,
Linda

Hello,
I have used flightnetwork.com twice and ever since discovering this site I have not booked with another site. I have yet to find cheaper prices and haven't received better customer service anywhere else..
I would like to extend a special thank you to a travel consultant who I've had the pleasure of dealing with in my last reservation. The customer service provided was fantastic!!!
FlightNetwork® is my 1st and last stop for my travel needs.Thanks again and I'll definitely be using flightnetwork.com for my next trip

Mohamad

I've booked, and then switched, a flight with FlightNetwork® and I'm just writing to say that the customer service I've encountered has been excellent! The agent I dealt with, has been nothing but kind and helpful throughout the process, providing information and serving as the customer's advocate. I'm glad to say that I'll be using flightnetwork as my preferred booking agency from now on.

Best,
Tom

I just wanted to let you know the fine service I have received from an agent, who was very professional and helpful in all my inquiries. With the decreasing service I have found when dealing with companies over the phone, it was a very pleasant experience dealing with flightnetwork. I will certainly book any future flights, etc through your company.

Regards
BOB

Thank you so much. You guys have provided excellent service. Our first time using your services, we have been so very impressed. No hastles, no inconvenience---it's been great.

Irma

I'm very glad to have found your site. I think it's terrific & The FlightNetwork® will be my 1st choice for future online bookings

Eugene

Thanks....jeez all you people there are great....very friendly and helpful....pass this on to your supervisors. I will have no problem booking with you again!

Linda

Good Morning
I want to thank you for all of your assistance yesterday. You were extremely friendly, knowledgeable, courteous and efficient.

Phyllis

Thank you so much for your prompt and courteous reply. It is really pleasing to receive such personal and efficient attention to an e-mail query. I appreciate your response and the two confirmations included.
I will certainly make my future bookings with you.

Yours Sincerely,
Edward

Thanks very much… I really appreciate your assistance, I fly a lot, but this is my first time booking with FlightNetwork®, after your incredible customer service today, you can consider me a repeat customer.

Thanks again,
Rebekka

Hi,
Thank you so much for re-arranging our flight to Amsterdam. It made it so much better to fly via Seattle and we got there in time to see our nephew.
Also I would like to say that flightnetwork handled the whole situation very professional and I am wondering what other type of bookings do you do?

Thanks,
Marjolein

Hi there,
I just wanted to write to say that I had extremely helpful service this morning. I can't remember who I spoke with, but she was very helpful and extremely friendly. Having spoken to them earlier, made me feel very confident in booking with your company. I placed the call around 9:15 this morning, they deserves a big thank you!

Sincerely,
Carrie

I just wanted to say thank you to you and to the gentleman that looked at the file while you were on the phone yesterday and to the consultants who all helped me to get this organized and straightened out. You all provided amazing service to me and I very much appreciate it.

Anne

I had the good fortune to be put on to one of your staff. I cannot speak highly enough of the service I received from this very efficient individual. The manner when discussing details was both thorough and with special attention to details I had never thought of. They were extrememly polite and patient when explaining details I had some diffficulty with.

James

To whom it may concern/Supervisor
I am writing to acknowledge the excellent customer service I received from one of your staff. They were extremely helpful, patient and showed that they are highly knowledgeable in their work.

Regards
Yemisi
Head of Public Services

Dear FlightNetwork®,
I just wanted to say thank you for your great service! You went out of your way to help me change my flight on two different occasions. I really appreciate your effort, you truly made me feel that I was a valued customer and that the FlightNetwork® actually does care about their clients. I will be sure to tell my friends and always book with the FlightNetwork®.

Sincerely,
Cayleah

Hi,
I would like to take this opportunity to thank you for the wonderful service. Your professional, courteous and prompt response is greatly appreciated

Thank You,
Lucinda

To Whom it May Concern,
I would like to commend an employee of FlightNetwork®. I received a call today from your agent, who was checking with me to insure that I had all of my plans for travel in October documented, and that I did not need further insurance. Very quickly and efficiently they made a call and improved the flight connection to our great benefit. I found them to be very pleasant and extremely competent. They are a very good representative of your company and I wanted you to be aware of the very positive influence that she has had with our booking.

Sincerely,
Janet

To whom it may concern,
I would like to compliment the efforts demonstrated. FlightNetwork® has shown both professional attitude and understanding of my situation with real empathy. I was reassured last Friday and today managed to cancel the re-booking fee.
This post-sale attitude is very important to me. This type of customer service should be rewarded. I have secured my continued interest in FlightNetwork.

Thank you,
Pierre

To whom it may concern,
I would like to personally thank your customer rep for her able and helpful assistance with trying to sort out this matter. Just for your information I will continue to use FlightNetwork® because of such helpful staff..

Thank you,
Catherine

Hi,
Just like to Thank FlightNetwork®, for everything and would like to get in touch with you if I need help again.

Best regards,
Abdur

Hi FlightNetwork®,
I just wanted to thank you and your team for taking such quick action, and for having such excellent customer service.
Your agents, both had excellent customer service skills. I appreciate the way you quickly stepped in and resolved the issue.
Sometimes, when errors like this happen, you risk losing a future customer, however, in this case, I will definitely be using your services again.

Thank you

Dear Sir or Madam:
Your website(FlightNetwork®) sales is cheaper, better flight timings and is very easy to use. I’m writing(printing) to tell you are better & Cheaper then Travelocity, Cheapo Air, Escapes.ca (Vancouver), Expedia and that’s all I can think of right now!
Your website can expect a lot more business in the future from me. Better Canadian prices, no conversion from us. Dollars necessary. I’m planning a trip to Maldives, and will be using your services (website)

Thank you
Jim