Situated close to Kensington Palace, the hotel is spread over 7 floors and comprises 294 rooms. The complex offers guests a lobby with a 24-hour reception desk and lifts. Dining and drinking options are available in the form of a bar and a restaurant.
American Express, Diners Club, JCB, MasterCard, VISA and some debit cards are accepted as methods of payment.
The welcoming rooms come with a bathroom with hairdryer, a minibar, tea and coffee making facilities as well as a hire safe. There is also a direct dial telephone and satellite/cable TV in each room as standard.
The rooms in the quiet zone are on the ground floor and have no windows.
Continental, full-English breakfast, bar food and room service are available. (Selected times apply)