The hotel is steeped in the traditional values of oriental heritage and redefines hospitality by taking award-winning service to new heights. It is contemporary in design, yet stylish with oriental flair. It provides an unparalleled New York guest experience. The hotel offers 248 rooms in total and welcomes guests in a lobby with 24-hour reception and check-out services, a hotel safe, currency exchange facilities, a cloakroom and lift access. Further facilities include a TV lounge, children's playground, a cafe, bar and restaurant. Guests may also make use of the conference facilities, WLAN Internet access, room and laundry services, a car park and garage and a bicycle hire service.
The hotel is also known for its spa, which possesses 7 treatment rooms and 1 VIP room. Guests may take a dip in the heated indoor swimming pool, work out in the gym, relax in the hot tub, sauna or steam room, or take advantage of the massage service.
American Express, Diners Club, JCB, MasterCard and VISA are accepted as methods of payment.
All rooms offer multi-line telephones with voice mail, high-definition LCD flat panel TV, surround sound and stereo including CD and DVD options, an extensive selection of video-on-demand movies, bathrooms with oversized marble baths with a separate glass-enclosed shower, luxurious Fili D'Oro linen, plush spa bathrobes and slippers, and exclusive Aromatherapy Associates bath amenities. The rooms offer breathtaking views of Central Park, the Hudson River, and the Manhattan skyline. Other in-room amenities include a hairdryer, double or king-size bed, radio, Internet access, safe, minibar, ironing set and individually regulated air conditioning and heating.
A continental breakfast is served each morning and set menu and a la carte options are available for lunch and dinner.