Check-in is from 4 pm. Check-in, registration and key collection is conducted from the welcome centre, located at 6365 W Irlo Bronson Memorial Highway, Kissimmee, Florida 34747. The centre is open daily from 8 am to 12 midnight. After midnight, key collection is from the electronic lock box at the welcome centre. Homes assistance is available 24 hours a day by telephoning the free phone number 1 800 713 8356 and selecting the 'urgent message' option. When registering for a villa, guests are asked to supply a credit card as security. A refundable security deposit of USD 500 is required at registration for each home or apartment that has been booked. The following items can be added to bookings for an additional daily fee - pool heat, cot rental and highchair rental. All homes are non-smoking, pets are not allowed. Check-out on the day of departure is 10 am.
The houses, as well as having a games room, will also be fitted with various extras. These range from an extra living room or dining room to an extra TV, video recorder or CD player. Maximum occupancy in each home is 2 persons per bedroom, and each comes with an en suite bathroom with a shower and bath. The homes will have a kitchen with a fridge, microwave and cooker, as well as tea and coffee making facilities. TV will also be a standard feature in the homes, as will direct dial telephones and radios. For laundry, each home will have a washing machine and an ironing set. Optimum comfort will be ensured by the air conditioning and heating.
MasterCard and VISA are both accepted as methods of payment.
All villas feature a games room with games console such as Playstation 2 or Ninetendo, an air hockey or pool table.
These homes are grouped in communities and have modern and spacious floor plans. Upscale design decor is employed throughout all homes, and modern facilities and amenities ensure extra comfort. There are houses available with 4, 5 or 6 bedrooms.