The air-conditioned hotel is famed for its outstanding guest service and has won the Torchbearer Award 6 times. The hotel offers the highest level of facilities and services. It comprises a total of 162 guestrooms, including 5 junior suites and one suite, spread over six floors. Amongst the hotel's facilities count a foyer with a 24-hour reception desk, a currency exchange desk, a restaurant, public Internet access, rooms and laundry services (fees apply) as well as a car park and a garage.
The hotel grounds feature a Jacuzzi and the nearest golf course lies around a 10 minute drive from the hotel.
American Express, Diners Club, JCB, MasterCard and VISA are all accepted in the hotel.
The hotel provides a complimentary shuttle service to Vancouver airport.
The rooms and suites include an en suite bathroom, a hairdryer, a direct dial telephone, an Internet connection, a radio and satellite/cable TV. In addition, the lodgings include a tea/coffee machine, an iron and ironing board, a double or king-size bed and individually adjustable heating and air conditioning.